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Hints and Tips
Prob
lem Possible causes What to do
The inductio
n hob
cannot be turned
on.
No power.
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and
the problem persists, call a
qualified technician.
The touch controls
are unresponsive.
The controls are locked. Unlock the controls. See section
“Using your induction cooktop”
for instructions.
The touch controls
are difficult
to
operate.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control area
is dry and use the ball of your
finger when touching the
controls.
The glass i
s
being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with flat and
smooth bases. See “Choosing the
right cookware”.
See “Care and cleaning”.
Some pans make
crackling or
clicking
noises.
This may be caused by the
construction of your
cookware (layers of different
metals vibrating differently).
This is normal for cookware and
does not indicate a fault.
The inductio
n hob
makes a low
humming noise
when used on a
high heat setting.
This is caused by the
technology of induction
cooking.
This is normal, but the noise
should quieten down or disappear
completely when you decrease
the heat setting.
Fan noise coming
from the induction
hob.
A cooling fan built i
nto your
induction hob has come on to
prevent the electronics from
overheating. It may continue
to run even after you've
turned the induction hob off.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while
the fan is running.
EN-17
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