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IN CASE OF EMERGENCY
214
(Continued)
SOS - Emergency Call System Limitations
When the ignition switches to the RUN posi-
tion, the Emergency Call system runs a routine
check. During this check, a red indicator will
illuminate for about three seconds. This signal
must not be confused with a fault warning. In
the event of a malfunction, the red indicator
would remain on. If the SOS - Emergency Call
system detects a malfunction, any of the
following may occur at the time the malfunc-
tion is detected:
NOTE:
The SOS Call function may not be available for
the first minute after the vehicle is started
The LED next to the SOS button will be
continuously illuminated red.
The Emergency Call system is powered by its
own non-rechargeable battery to ensure oper-
ation, even when the vehicle battery is
discharged or disconnected. When system
battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types
of faults. In this case, the system works only if
powered by the vehicle’s battery.
The instrument cluster will display a
message alerting you to contact the Service
Network along with a failure warning light.
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors
may prevent or stop SOS - Emergency Call
operation. These include, but are not limited
to, the following factors:
The key fob has been removed from the
vehicle, and the delayed accessories mode
is active.
The ignition is in OFF position.
The vehicle’s electrical systems are not
intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a
vehicle collision.
There are network problems that could limit
or impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support
an SOS - Emergency Call for a limited period of
time. If the battery is disconnected for service,
the system turns off. In this case, it will be
possible to make an SOS - Emergency Call only
when the battery is reconnected to the
vehicle’s electrical system.
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC posi-
tion, or in OFF position until its backlight
stays on.
WARNING!
Never place anything on or near the vehicle’s
3G and GPS aerials. You could prevent 3G and
GPS signal reception, which can prevent your
vehicle from placing an emergency call. An
operable 3G network connection and a GPS
signal is required for the SOS-Emergency Call
system to function properly.
Do not add any aftermarket electrical equip-
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal
to initiate an emergency call. To avoid interfer-
ence that can cause the SOS-Emergency Call
system to fail, never add aftermarket equip-
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your vehicle.
IF YOUR VEHICLE AND SYSTEM LOSES
BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT)
THE SOS FEATURES, APPS AND SERVICES
AMONG OTHERS WILL NOT OPERATE.
20_GA_OM_EN_USC_t.book Page 214
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