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FAQ
The TV Screen does not Display Properly
196
When the TV screen does not display properly
The TV does not Turn On
201 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
207 When the TV does not connect with an external device
properly
Internet Access is not Available
211
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
216
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
222 When the remote control does not work
Updating the Software
226
Updating to the latest TV's software
Accessibility Guidance
Menu Learning Screen
232
Using the Remote control
234 Using the accessibility menu
238
Using the TV with Voice Guide on
240 Using the guide
243 Using Schedule Viewing
244 Using the Channel List
246 Recording
249
Using Smart Hub
253
Launching the e-Manual
254
Using Bixby
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