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Other Useful
Information
Taking Pictures
Playing Back/
Erasing Images
Recording & Viewing
Video Clips
Connecting to
the Computer
Getting Ready
93
Troubleshooting (continued)
Problem Cause Solution
No photograph is taken
when the shutter button
is released.
The flash cannot be
used.
The played-back image
is too dark even though
the flash fired.
The played-back image
is blurred.
A single image cannot be
erased.
The date and time
settings are cleared.
Internal memory full or the SD memory
card full.
No enough space in the SD memory card.
The SD memory card is write-protected.
The SD memory card is not formatted.
The SD memory card is damaged.
Auto Power Off is functioning.
You selected flash Off mode.
You pressed the shutter button while the
flash was charging.
The subject is too far away.
The lens is not clean.
You didn’t hold your camera firmly while
taking photographs.
The SD memory card is write-protected.
The image is protected.
The camera is left for a long period of time
without batteries.
Erase some images in either of them to
increase space for photographing.
Insert a new SD memory card. Erase saved
images to increase the empty space.
Cancel the write-protection. Replace with a
new SD memory card.
Format the SD memory card.
Insert a new SD memory card.
Turn the camera on again.
Select another flash mode.
Take a photograph until flash charging is
complete.
Move closer to the subject.
Clean the lens.
Place the camera on a stable surface or
use a tripod to take photographs.
Cancel the write-protection.
Cancel the image protection.
Set the date and time again.
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