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Troubleshooting 297
7
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CAUTION
There are needle
cuts or holes in
the garment.
The needle is dull.
Replace the needle. Dull
needles have a difficult time
passing through the garment,
causing fabrics to tear.
p.35, 88
The fabric is too delicate.
The simple penetration of the
needle could damage delicate
fabrics. Use stabilizer on top of
fabric.
p.250
There is
puckering in the
fabric.
The thread tension is too tight.
Adjust the tension according to
the type of fabric and thread
being used. Polyester thread
will stretch during sewing
especially if the tensions are set
too high. After the stitching is
complete, the thread returns to
its original strength, causing
puckers in the fabric.
p.123
The framing tension of the fabric
is incorrect.
Tightly frame non-stretchable,
woven fabrics. Loose framing
will cause the fabric to bunch
up under the stitching.
Tautly frame soft knits using a
stable backing. Overstretching
the garment will cause it to
look puckered when the frame
is removed.
p.249
The column stitches are too
long.
Re-digitize the design with fill
stitching or with multiple rows
of column stitching.
The needle is dull.
Dull needles push fabric down
and damage material. Replace
the needle.
p.35, 88
The design density is too heavy.
Too many stitches in an area
pull fabric, causing it to pucker.
Slightly decrease the design
density by 5% to 10%.
There is no color
indicated on LED
light after the
lights flashing,
when the thread
color needs to be
changed.
Black is assigned as the next
thread color.
When black is assigned as the
next thread color, LED light
does not indicate the next
thread color. The light turns off
after flashing.
p.113
When
embroidering
thick fabric, the
fabric cannot be
correctly hooped.
Fabric slips within the frame
because of its thickness.
Wrap masking tape or bias tape
around the outer frame. The
tape will provide resistance so
that the fabric does not easily
slip.
p. 249
There is flickering
in built-in camera
image displayed
in the LCD
screen.
If the machine is being used in a
very cold environment, there
may be flickering in the built-in
camera image displayed in the
LCD screen.
This is not a malfunction. Leave
the machine turned on, and
then wait a while before using
the built-in camera.
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This machine is equipped with a thread detecting mechanism. If the machine is not
threaded with the upper thread, the machine will not operate correctly, even if the start/
stop button is pressed after unlocking the machine.
● If the machine suddenly stops:
- Turn off the machine, and unplug the power cord.
- Restart the machine with the correct operating procedure. Refer to page 40.
Symptom Probable Cause Remedy Reference Page
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