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Parent topic: Solving Problems
Related tasks
Replacing the Scanner Rollers
Setting User Access Restrictions (Access Control)
Cleaning Inside Your Scanner
Changing Regular Cleaning Alert Settings
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanner Does Not Turn On or Turns Off Unexpectedly
Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Original Feeds Incorrectly in Scanner
Original Jams in Scanner
Scanning is Slow
Parent topic: Solving Problems
Scanner Does Not Turn On or Turns Off Unexpectedly
If the scanner does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.
• You may need to adjust the Sleep Timer and Power Off Timer settings on the control panel.
Parent topic: Solving Scanning Problems
Related tasks
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Scanner Button Does Not Work as Expected
If the scanner button does not start the correct program or perform the correct action, try these solutions:
• Check the USB cable connection between the computer and scanner.
• Check that the correct scanner is selected using the Epson Scan 2 Utility.
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