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159
LCD screen message Condition/solution
Communication error. Check the
Wi-Fi/network connection.
A wireless communication error during scanning to a shared folder
over a network has occurred. Try the following:
• Make sure the path to the shared folder matches the path
registered to your product's contact list.
• Make sure you enabled access rights to the shared folder in the
folder Properties when you created the shared folder. See the
link below for instructions on creating a shared folder using the
correct properties.
• Windows: Make sure the Use Microsoft network sharing
setting is enabled in Web Config. Select Network > MS
Network to access the setting. See the link below for
instructions on accessing Web Config.
The file name is already in use.
Rename the file and scan again.
A file of the same name already exists in the shared network folder
you are trying to scan to. Change the file name, or move or deleted
files as necessary and try scanning to the shared folder again.
Scanned file(s) are too large. Only
XX page(s) have been sent. Check
if the destination has enough
space.
The storage on the computer you are trying to scan to does not
have enough space to store your scan. Increase the free space
and try again.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Replacing the Rollers
Setting a Password and Locking the Control Panel
Changing Regular Cleaning Alert Settings
Changing Roller Replacement Alert Settings
Cleaning Inside Your Product
Accessing the Web Config Utility
Creating a Shared Network Folder
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