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Specifications, Consumer information
and Reporting safety defects
109
Consumer Assistance (U.S. only)
Consumer Assistance (U.S.
only)
Roadside Assistance is provided on all
new current model year Kia Vehicles
from the date the vehicle is delivered to
the first retail buyer or otherwise put into
use (inservice date), whichever is earlier,
for a period of 60 months or 60,000
miles, whichever is earlier, subject to the
terms, conditions and exclusions set
forth in the Kia Warranty and Consumer
Information Manual applicable to your
model year vehicle.
Kia America, Inc. reserves the right to
limit or deny services or other benefits to
any owner or driver when, in Kia Amer
-
ica, Inc.'s judgment, the claims and/or
service requests are excessive in fre
-
quency or type of occurrence.
Toll free consumer assistance
from 5:00 AM to 6:00 PM PST, Monday
through Friday and is accessible by dial
-
ing 1-800-333-4Kia (4542).
For more information regarding assis
-
tance available, please refer to your Kia
Warranty & Consumer Information Man
-
ual.
Emergency roadside assistance
hours a day, 365 days a year and is
accessible by dialing 1-800-333-4Kia
(4542).
Please note that you must provide your
Vehicle Identification Number (VIN) to
verify coverage at the time of your call.
The VIN can be found on the dash of
your vehicle on the driver's side, on the
door jamb of the driver's door, your vehi
-
cle's registration or proof of insurance
card.
Kia utilizes a network of over 30,000
roadside assistance providers. Should
you accidentally run out of fuel, require
a battery jump, or need help changing a
tire, a Kia Roadside Assistance Repre
-
sentative will dispatch someone to
deliver a small quantity of gas, change a
flat tire with your inflated spare, or
arrange a battery jump to allow you to
proceed to your destination. We have
access to a network of over 10,000 lock
-
smiths to help you should you become
locked out of your Kia.
In the event that mechanical difficulty
renders your vehicle undriveable due to
a warranty-related concern, Kia's Road
-
side Assistance Representative will
arrange to transport your vehicle to the
nearest Kia dealer or to an authorized
Kia alternative service location.
Your vehicle must be accessible to our
dispatch transport vehicle, as deter
-
mined by our driver, to receive this ser
-
vice.
NOTICE
Roadside Assistance benefits are not
available for any Kia vehicle that has
ever been or should have been issued a
"salvage" title or similar "branded" title
under any state's law, or has been
declared a "total loss" or equivalent by a
financial institution or insurance com
-
pany.
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