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Problem solving guide
68
Unsatisfactory results
Problem Cause and remedy
The food in the pan
does not heat up when
the Auto heat-up func-
tion is switched on.
A large amount of food is being heated up.
Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pot or pan which conducts heat
properly.
General problems or technical faults
Problem Cause and remedy
The hob or cooking
zones will not switch
on.
There is no power to the hob.
Check whether the mains fuse has tripped. Con-
tact an electrician or Miele Service (for the min-
imum fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the mains electri-
city supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
If, after resetting the trip switch in the mains fuse
box or the residual current current device, the ap-
pliance will still not turn on, contact a qualified
electrician or Miele Service.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The mater-
ial from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
An operating noise can
be heard after the appli-
ance has been switched
off.
The cooling fan runs until the hob has cooled down
and then switches off automatically.
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