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Problem solving guide
65
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Messages in the display
Problem Cause and remedy
is flashing altern-
ately with in the timer
display and the buzzer
is sounding.
The hob is incorrectly connected.
Disconnect the hob from the mains electricity sup-
ply.
Contact the Customer Service Department. The
hob must be connected to the mains according to
the wiring diagram.
In the cooking zone dis-
play, thesymbol will
flash alternately with
the selected power level
or.
No cookware is present on the cooking zone.
Unsuitable cookware is present on the cooking zone.
Suitable cookware has been removed from the cook-
ing zone.
Use suitable cookware (see “Cookware”).
After the hob has been
switched on, or after
touching a sensor,
appears in the timer
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“System lock / Safety lock”).
After the hob has been
switched on, appears
briefly in the timer dis-
play. The cooking zones
do not heat up.
The hob is in demonstration mode.
Touch the 0sensor control on any of the numerical
displays.
Then touch the and sensor controls at the
same time until flashes alternately with in
the timer display.
The hob has switched
off automatically. When
the hob is switched
back on, appears
above the On/Off
sensor control.
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
“Safety features – Safety switch-off”).
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