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Problem solving guide
64
General problems with the washer-dryer
Problem Possible cause and remedy
Fabric softener is not
completely dispensed
or too much water
remains in the
compartment.
The siphon tube is not correctly positioned or
clogged.
Clean the siphon (see “Cleaning and care -
Cleaning the detergent dispenser drawer”).
There is water in the
fabric softener
compartment next to
the capsule.
CapDosing was not activated or an empty capsule
was not removed at the end of the last wash
programme.
Make sure that you remember to activate
CapDosing the next time you insert a capsule.
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
At the end of the
programme there is still
liquid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault. For technical reasons a small
amount of water will remain in the capsule.
The programme
duration remaining that
is shown in the display
fluctuates.
The countdown time adapts constantly to the
current washing and drying situation.
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