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Problem solving guide
63
General problems with the washer-dryer
Problem Possible cause and remedy
The display is dark. The display has switched off automatically to save
energy (Standby mode).
Press any button. This switches Standby off.
The washer-dryer is not
steady during a spin
cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
Unusual pumping
noises.
This is not a fault. Slurping noises occur at the end
of the pump sequence as a normal part of
operation.
Spinning sounds during
the drying process.
This is not a fault. The machine will spin even during
a drying programme (thermospin).
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution.
Large amounts of
detergent residue
remain in the detergent
drawer.
The water pressure is too low.
Clean the filters in the water inlet.
It may be useful to select the Water plus option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
Clean the detergent dispenser drawer and, in the
future, add washing powder to the dispenser
drawer first, and then add the water softener.
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