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Always follow these paper loading guidelines:
• Load only the recommended number of sheets or envelopes.
• Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may
damage the printable side.
• Fan and align the edges of envelopes, and flatten stacks before loading.
• If paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smeared printouts.
• Do not load different types of paper in the cassette.
• Load paper short edge first and printable side facedown.
• Load envelopes printable side facedown and flap edge left.
• Make sure the paper is under the tabs on the edge guides.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Double-sided Printing Capacity
Paper Loading Capacity
Related tasks
Loading Paper in Cassette 1 (Upper Cassette)
Loading Paper in the Rear of Your Product
Selecting the Paper Settings for Each Source - Control Panel
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