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Epson C11CJ20201 User Manual
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Epson C11CJ20201 EcoTank Photo ET-8500 Wireless Color All-in-One Supertank Printer
User Manual - Page 149
For C11CJ20201.
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Contents
Product Basics
Product Parts Locations
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Using the Control Panel
The LCD Screen
Status Icon Information
Navigating the LCD Screen
Entering Characters on the LCD Screen
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Changing LCD Screen Language
Viewing Animations
Turning Off Auto Selection Mode
Using Power Saving Settings
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Setting Up Epson Connect Services
Using Epson Email Print
Using Epson Remote Print
Using Epson Scan to Cloud
Using the Epson Smart Panel Mobile App
Voice-Activated Printing
Setting Up Printing on a Chromebook
Using AirPrint
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Wi-Fi or Wired Networking
Network Security Recommendations
Wi-Fi Infrastructure Mode Setup
Selecting Wireless Network Settings from the Control Panel
Setting Up Wireless Printing from a Smartphone or Tablet
Wi-Fi Direct Mode Setup
Enabling Wi-Fi Direct Mode (Simple AP)
Wi-Fi Protected Setup (WPS)
Using WPS to Connect to a Network
Printing a Network Status Sheet
Printing a Network Connection Report
Network Connection Report Codes and Messages
Changing or Updating Network Connections
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Changing a Wi-Fi Connection to a Wired Network Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Loading Paper
Loading Paper in Cassette 1 (Upper Cassette)
Loading Paper in Cassette 2 (Lower Cassette)
Loading Paper in the Rear of Your Product
Turning Off the Paper Mismatch Alert
Paper Loading Capacity
Double-sided Printing Capacity
Borderless Paper Type Compatibility
Compatible Epson Papers
Selecting the Paper Settings for Each Source - Control Panel
Paper or Media Type Settings - Control Panel
Paper or Media Type Settings - Printing Software
Placing Originals on the Product
Placing Originals on the Scanner Glass
Copying
Copying Documents or Photos
Restoring Photos While Copying
Copying Books, ID Cards, or Borderless Photos
Copying Options
Printing from a Computer
Printing with Windows
Selecting Basic Print Settings - Windows
Paper Source Options - Windows
Print Quality Options - Windows
Multi-Page Printing Options - Windows
Selecting Double-sided Printing Settings - Windows
Double-sided Printing Options - Windows
Print Density Adjustments - Windows
Selecting Additional Layout and Print Options - Windows
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Extended Settings - Windows
Printing Your Document or Photo - Windows
Checking Print Status - Windows
Selecting Default Print Settings - Windows
Changing the Language of the Printer Software Screens
Changing Automatic Update Options
Printing with the Built-in Epson Driver - Windows 10 S
Selecting Print Settings - Windows 10 S
Printing on a Mac
Selecting Basic Print Settings - Mac
Paper Source Options - Mac
Print Quality Settings - Mac
Selecting Page Setup Settings - Mac
Selecting Print Layout Options - Mac
Selecting Double-sided Printing Settings - Mac
Double-sided Printing Options and Adjustments - Mac
Managing Color - Mac
Color Matching and Color Options - Mac
Selecting Printing Preferences - Mac
Printing Preferences - Mac
Printing Your Document or Photo - Mac
Checking Print Status - Mac
Printing from a Smartphone or Tablet
Printing with Epson Photo+
Cancelling Printing From the LCD Screen
Scanning
Starting a Scan
Starting a Scan Using the Product Control Panel
Scanning to a Memory Device
Scanning to a Connected Computer
Scanning to the Cloud
Setting Up a WSD Port (Windows 7/Windows Vista)
Control Panel Scanning Options
Changing Default Scan Job Settings
Starting a Scan Using Epson ScanSmart
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Starting a Scan from a Smartphone or Tablet
Scanning a Document or Photo in Epson ScanSmart
Saving a Scan
Attaching a Scan to Email
Sending a Scan to a Cloud Service
Printing a Scan
Selecting Epson ScanSmart Settings
Changing the Epson Product
Changing the Scan Settings
Changing the File Name Settings
Changing the Save Settings
Save Settings
Customizing Action Icons
Scanning in Epson Scan 2
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
Image Format Options
Scan Resolution Guidelines
Using Memory Cards with Your Product
Inserting a Memory Card
Removing a Memory Card
Printing from a Memory Card
Viewing and Printing Photos
Viewing and Printing Photos From the LCD Screen
Memory Card or External USB Device Print Settings
Printing Photo Layouts from a Memory Card with a Template
Printing ID Photos from a Memory Card
Creating and Printing a Greeting Card Template
Printing a Greeting Card from a Template
Transferring Photos on a Memory Card
Setting Up File Sharing for Photo Transfers from Your Computer
Transferring Photos from a Memory Card to Your Computer
Using an External Device with Your Product
Printing from a Camera
Selecting Print and Photo Adjustment Settings
Print Settings - Camera
Photo Adjustments - Camera
Connecting and Printing from a Camera
Printing from a Camera Wirelessly
Viewing or Printing from a USB Flash Drive or External Device
Connecting and Using a USB Flash Drive or External Device
Printing Personalized Projects
Printing a Personalized Project
Printing on CDs/DVDs
CD/DVD Printing Features
Loading a CD/DVD
Copying onto a CD/DVD
Refilling Ink and Replacing the Maintenance Box
Ink Safety Precautions
Checking the Ink and Maintenance Box Levels
Checking the Ink Levels on Your Product
Checking Maintenance Box Status on the LCD Screen
Checking Ink and Maintenance Box Levels - Windows
Checking Ink and Maintenance Box Levels - Mac
Disabling Special Offers with Windows
Purchase Epson Ink and Maintenance Box
Ink Bottle and Maintenance Box Part Numbers
Refilling the Ink Tanks
Maintenance Box Replacement
Adjusting Print Quality
Print Head Maintenance
Print Head Nozzle Check
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Print Head Cleaning
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Print Quality Adjustment
Aligning the Print Head Using the Product Control Panel
Power Cleaning
Power Cleaning Using the Product Control Panel
Cleaning the Paper Guide
Cleaning the Paper Path
Cleaning the Translucent Film
Cleaning the Paper Rollers
Checking the Number of Sheets Fed
Checking the Number of Sheets on the LCD Screen
Checking the Sheet Counter - Windows
Checking the Sheet Counter - Mac
Cleaning and Transporting Your Product
Cleaning Your Product
Transporting Your Product
Solving Problems
Checking for Software Updates
Viewing the Help Screen
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Product Does Not Turn On or Off
Noise After Filling the Ink
Message Appears Prompting You to Reset Ink Levels
Software Installation Problems
Solving Network Problems
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Wireless Network Connection is Unstable on a Mac
Wired Network Connection Becomes Unstable
Cannot Print Over a Network
Cannot Scan Over a Network
Solving Copying Problems
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Solving Paper Problems
Paper Feeding Problems
Paper Jam Problems in the Paper Cassettes
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Rear Paper Support Problems
Paper Ejection Problems
Solving Problems Printing from a Computer
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Solving Page Layout and Content Problems
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Border Appears on Borderless Prints
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Solving Print Quality Problems
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Solving Scanning Problems
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Scanning is Slow
Cannot Send Scans to a Cloud Service
Solving Scanned Image Quality Problems
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Scanned Image Quality Problems
Characters are Not Recognized During Conversion to Editable Text (OCR)
Image Colors are Patchy at the Edges
Ripple Patterns Appear in an Image
Streaks Appear in All Scanned Images
Scanned Image Edges are Cropped
Resetting the Epson Scan 2 Settings
Solving Memory Card Problems
Memory Card Does Not Fit Into a Slot
Cannot View or Print Photos from a Memory Card or Device
Cannot Transfer Photos to or from a Memory Card or Device
Solving USB Device Problems
Cannot View or Print from a USB Device
Cannot Save Files on a USB Device
Cannot Transfer Files To or From a USB Device
Solving CD/DVD Problems
Problems Printing on CDs/DVDs
Uninstall Your Product Software
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Where to Get Help
Technical Specifications
Windows System Requirements
Mac System Requirements
Paper Specifications
Printable Area Specifications
Scanning Specifications
Ink Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Memory Card Specifications
External Device Specifications
Supported Data Specifications
Network Interface Specifications
Safety and Approvals Specifications
Notices
Important Safety Instructions
General Product Safety Instructions
Wireless Connection Safety Instructions
LCD Screen Safety Instructions
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Page 149/346
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Contents
Table of Contents
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File type: PDF
File name: 61054701_c11cj21201.pdf
File size: 4.04 MB
File Language: English
Pages: 346
Author: Epson
File created: 2021-07-09
Published: 2023-09-22
Updated: 2023-09-22
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Table of Contents
×
Contents
3
Product Basics
14
Product Parts Locations
14
Product Parts - Front
15
Product Parts - Inside
17
Product Parts - Back
18
Using the Control Panel
18
The LCD Screen
19
Status Icon Information
20
Navigating the LCD Screen
21
Entering Characters on the LCD Screen
22
Adjusting Control Panel Sounds
23
Adjusting the Screen Brightness
24
Changing LCD Screen Language
25
Viewing Animations
26
Turning Off Auto Selection Mode
27
Using Power Saving Settings
28
Changing the Sleep Timer Settings
28
Changing the Power Off Timer Settings
29
Epson Connect Solutions for Smartphones, Tablets, and More
30
Setting Up Epson Connect Services
30
Using Epson Email Print
31
Using Epson Remote Print
32
Using Epson Scan to Cloud
32
Using the Epson Smart Panel Mobile App
33
Voice-Activated Printing
34
Setting Up Printing on a Chromebook
34
Using AirPrint
34
Android Printing Using the Epson Print Enabler
35
Using Fire OS Printing
36
Using Windows 10 Mobile Printing
36
Using Epson Print and Scan App with Windows Tablets
37
Using the Mopria Print Service
37
Wi-Fi or Wired Networking
39
Network Security Recommendations
39
Wi-Fi Infrastructure Mode Setup
40
Selecting Wireless Network Settings from the Control Panel
41
Setting Up Wireless Printing from a Smartphone or Tablet
43
Wi-Fi Direct Mode Setup
44
Enabling Wi-Fi Direct Mode (Simple AP)
45
Wi-Fi Protected Setup (WPS)
46
Using WPS to Connect to a Network
46
Printing a Network Status Sheet
47
Printing a Network Connection Report
48
Network Connection Report Codes and Messages
49
Changing or Updating Network Connections
55
Accessing the Web Config Utility
55
Changing a USB Connection to a Wi-Fi Connection
56
Changing a Wi-Fi Connection to a Wired Network Connection
56
Connecting to a New Wi-Fi Router
57
Disabling Wi-Fi Features
57
Loading Paper
59
Loading Paper in Cassette 1 (Upper Cassette)
59
Loading Paper in Cassette 2 (Lower Cassette)
64
Loading Paper in the Rear of Your Product
69
Turning Off the Paper Mismatch Alert
73
Paper Loading Capacity
74
Double-sided Printing Capacity
76
Borderless Paper Type Compatibility
77
Compatible Epson Papers
79
Selecting the Paper Settings for Each Source - Control Panel
81
Paper or Media Type Settings - Control Panel
83
Paper or Media Type Settings - Printing Software
84
Placing Originals on the Product
85
Placing Originals on the Scanner Glass
85
Copying
88
Copying Documents or Photos
88
Restoring Photos While Copying
89
Copying Books, ID Cards, or Borderless Photos
91
Copying Options
92
Printing from a Computer
95
Printing with Windows
95
Selecting Basic Print Settings - Windows
96
Paper Source Options - Windows
98
Print Quality Options - Windows
98
Multi-Page Printing Options - Windows
99
Selecting Double-sided Printing Settings - Windows
99
Double-sided Printing Options - Windows
102
Print Density Adjustments - Windows
102
Selecting Additional Layout and Print Options - Windows
103
Custom Color Correction Options - Windows
105
Image Options and Additional Settings - Windows
106
Header/Footer Settings - Windows
107
Selecting a Printing Preset - Windows
108
Selecting Extended Settings - Windows
110
Extended Settings - Windows
111
Printing Your Document or Photo - Windows
113
Checking Print Status - Windows
114
Selecting Default Print Settings - Windows
115
Changing the Language of the Printer Software Screens
116
Changing Automatic Update Options
117
Printing with the Built-in Epson Driver - Windows 10 S
118
Selecting Print Settings - Windows 10 S
118
Printing on a Mac
122
Selecting Basic Print Settings - Mac
123
Paper Source Options - Mac
127
Print Quality Settings - Mac
127
Selecting Page Setup Settings - Mac
128
Selecting Print Layout Options - Mac
129
Selecting Double-sided Printing Settings - Mac
129
Double-sided Printing Options and Adjustments - Mac
131
Managing Color - Mac
131
Color Matching and Color Options - Mac
132
Selecting Printing Preferences - Mac
133
Printing Preferences - Mac
134
Printing Your Document or Photo - Mac
135
Checking Print Status - Mac
135
Printing from a Smartphone or Tablet
136
Printing with Epson Photo+
137
Cancelling Printing From the LCD Screen
137
Scanning
138
Starting a Scan
138
Starting a Scan Using the Product Control Panel
138
Scanning to a Memory Device
140
Scanning to a Connected Computer
141
Scanning to the Cloud
143
Setting Up a WSD Port (Windows 7/Windows Vista)
144
Control Panel Scanning Options
145
Changing Default Scan Job Settings
146
Starting a Scan Using Epson ScanSmart
147
Starting a Scan Using the Epson Scan 2 Icon
148
Starting a Scan from a Scanning Program
150
Starting a Scan from a Smartphone or Tablet
152
Scanning a Document or Photo in Epson ScanSmart
152
Saving a Scan
155
Attaching a Scan to Email
156
Sending a Scan to a Cloud Service
157
Printing a Scan
158
Selecting Epson ScanSmart Settings
160
Changing the Epson Product
160
Changing the Scan Settings
161
Changing the File Name Settings
163
Changing the Save Settings
164
Save Settings
166
Customizing Action Icons
168
Scanning in Epson Scan 2
169
Additional Scanning Settings - Main Settings Tab
172
Additional Scanning Settings - Advanced Settings Tab
173
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
174
Image Format Options
175
Scan Resolution Guidelines
176
Using Memory Cards with Your Product
178
Inserting a Memory Card
178
Removing a Memory Card
180
Printing from a Memory Card
181
Viewing and Printing Photos
181
Viewing and Printing Photos From the LCD Screen
181
Memory Card or External USB Device Print Settings
184
Printing Photo Layouts from a Memory Card with a Template
186
Printing ID Photos from a Memory Card
189
Creating and Printing a Greeting Card Template
192
Printing a Greeting Card from a Template
194
Transferring Photos on a Memory Card
195
Setting Up File Sharing for Photo Transfers from Your Computer
195
Transferring Photos from a Memory Card to Your Computer
196
Using an External Device with Your Product
198
Printing from a Camera
198
Selecting Print and Photo Adjustment Settings
198
Print Settings - Camera
200
Photo Adjustments - Camera
202
Connecting and Printing from a Camera
203
Printing from a Camera Wirelessly
204
Viewing or Printing from a USB Flash Drive or External Device
205
Connecting and Using a USB Flash Drive or External Device
205
Printing Personalized Projects
208
Printing a Personalized Project
208
Printing on CDs/DVDs
210
CD/DVD Printing Features
210
Loading a CD/DVD
210
Copying onto a CD/DVD
212
Refilling Ink and Replacing the Maintenance Box
215
Ink Safety Precautions
215
Checking the Ink and Maintenance Box Levels
217
Checking the Ink Levels on Your Product
218
Checking Maintenance Box Status on the LCD Screen
218
Checking Ink and Maintenance Box Levels - Windows
219
Checking Ink and Maintenance Box Levels - Mac
221
Disabling Special Offers with Windows
222
Purchase Epson Ink and Maintenance Box
223
Ink Bottle and Maintenance Box Part Numbers
224
Refilling the Ink Tanks
224
Maintenance Box Replacement
229
Adjusting Print Quality
231
Print Head Maintenance
231
Print Head Nozzle Check
231
Checking the Nozzles Using the Product Control Panel
232
Checking the Nozzles Using a Computer Utility
234
Print Head Cleaning
235
Cleaning the Print Head Using the Product Control Panel
236
Cleaning the Print Head Using a Computer Utility
237
Print Quality Adjustment
240
Aligning the Print Head Using the Product Control Panel
240
Power Cleaning
242
Power Cleaning Using the Product Control Panel
242
Cleaning the Paper Guide
243
Cleaning the Paper Path
246
Cleaning the Translucent Film
248
Cleaning the Paper Rollers
250
Checking the Number of Sheets Fed
253
Checking the Number of Sheets on the LCD Screen
254
Checking the Sheet Counter - Windows
254
Checking the Sheet Counter - Mac
255
Cleaning and Transporting Your Product
256
Cleaning Your Product
256
Transporting Your Product
257
Solving Problems
265
Checking for Software Updates
265
Viewing the Help Screen
266
Product Status Messages
266
Running a Product Check
271
Resetting Control Panel Defaults
272
Solving Setup Problems
273
Product Does Not Turn On or Off
274
Noise After Filling the Ink
274
Message Appears Prompting You to Reset Ink Levels
274
Software Installation Problems
275
Solving Network Problems
275
Product Cannot Connect to a Wireless Router or Access Point
276
Network Software Cannot Find Product on a Network
277
Product Does Not Appear in Mac Printer Window
278
Wireless Network Connection is Unstable on a Mac
279
Wired Network Connection Becomes Unstable
279
Cannot Print Over a Network
280
Cannot Scan Over a Network
281
Solving Copying Problems
282
Product Makes Noise, But Nothing Copies
282
Product Makes Noise When It Sits for a While
283
Solving Paper Problems
283
Paper Feeding Problems
283
Paper Jam Problems in the Paper Cassettes
284
Paper Jam Problems Inside the Product
286
Paper Jam Problems in the Rear Cover
288
Rear Paper Support Problems
292
Paper Ejection Problems
292
Solving Problems Printing from a Computer
292
Nothing Prints
293
Product Icon Does Not Appear in Windows Taskbar
294
Printing is Slow
294
Solving Page Layout and Content Problems
296
Inverted Image
296
Too Many Copies Print
297
Blank Pages Print
297
Incorrect Margins on Printout
298
Border Appears on Borderless Prints
298
Incorrect Characters Print
299
Incorrect Image Size or Position
300
Slanted Printout
300
Solving Print Quality Problems
301
White or Dark Lines in Printout
301
Blurry or Smeared Printout
303
Faint Printout or Printout Has Gaps
305
Grainy Printout
305
Incorrect Colors
307
Solving Scanning Problems
308
Scanning Software Does Not Operate Correctly
308
Cannot Start Epson Scan 2
309
Scanning is Slow
310
Cannot Send Scans to a Cloud Service
310
Solving Scanned Image Quality Problems
310
Image Consists of a Few Dots Only
311
Line of Dots Appears in All Scanned Images
311
Straight Lines in an Image Appear Crooked
312
Scanned Image Quality Problems
312
Characters are Not Recognized During Conversion to Editable Text (OCR)
314
Image Colors are Patchy at the Edges
314
Ripple Patterns Appear in an Image
314
Streaks Appear in All Scanned Images
315
Scanned Image Edges are Cropped
315
Resetting the Epson Scan 2 Settings
315
Solving Memory Card Problems
316
Memory Card Does Not Fit Into a Slot
316
Cannot View or Print Photos from a Memory Card or Device
316
Cannot Transfer Photos to or from a Memory Card or Device
317
Solving USB Device Problems
317
Cannot View or Print from a USB Device
318
Cannot Save Files on a USB Device
318
Cannot Transfer Files To or From a USB Device
318
Solving CD/DVD Problems
319
Problems Printing on CDs/DVDs
319
Uninstall Your Product Software
320
Uninstalling Product Software - Windows
320
Uninstalling Product Software - Mac
322
Where to Get Help
322
Technical Specifications
324
Windows System Requirements
324
Mac System Requirements
325
Paper Specifications
326
Printable Area Specifications
327
Scanning Specifications
329
Ink Specifications
329
Dimension Specifications
330
Electrical Specifications
331
Environmental Specifications
331
Interface Specifications
332
Memory Card Specifications
332
External Device Specifications
332
Supported Data Specifications
333
Network Interface Specifications
333
Safety and Approvals Specifications
336
Notices
337
Important Safety Instructions
337
General Product Safety Instructions
337
Wireless Connection Safety Instructions
339
LCD Screen Safety Instructions
339
FCC Compliance Statement
340
Binding Arbitration and Class Waiver
341
Trademarks
344
Copyright Notice
344
libTIFF Software Acknowledgment
345
A Note Concerning Responsible Use of Copyrighted Materials
346
Default Delay Times for Power Management for Epson Products
346
Copyright Attribution
346
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