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Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Viewing the Help Screen
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card Problems
Solving USB Device Problems
Solving CD/DVD Problems
Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
It's a good idea to check Epson's support website occasionally for free updates to your product software.
Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of
the Windows taskbar, or clicking the up arrow and right-clicking .
• On the Maintenance tab in the printer settings window
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