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Alerts
From the Alerts window, users can view a detailed log of all alerts occurring on the network. Alerts are divided into two types:
processed and not processed alerts. Unprocessed alerts are events that have occurred on the network which are pending action
by the managing user. Processed alerts are event alerts that have been acknowledged and handled by the managing user.
The type of alerts shown in the alert log can be configured in the Alert Settings. Refer to the
Alert Settings section for more
information.
Acknowledging Unprocessed Alerts
Unprocessed alerts shown in the alert log can be flagged as acknowledged to keep track of which alerts have been reviewed and
handled by the user.
Note: Alerts are managed per user. Multiple users with the required editing rights within the same organizations will see the same
alerts. If one user acknowledges or deletes alerts, they will no longer appear for this user, but will still be visible for the other users
until they acknowledge or delete these alerts on their respective user accounts.
1. Navigate to Reports > Alerts.
2. Click the Not Processed tab in the top-right of the screen.
3. From the alerts list, click the checkbox next to the alert(s) you wish to acknowledge.
4. Click Acknowledge.
Note: Acknowledged alerts will be automatically moved to the Processed tab.
Deleting Unprocessed Alerts
Unprocessed alerts shown in the alert log can be deleted from the log.
Note: Alerts are managed per user. Multiple users with the required editing rights within the same organizations will see the same
alerts. If one user acknowledges or deletes alerts, they will no longer appear for this user, but will still be visible for the other users
until they acknowledge or delete these alerts on their respective user accounts.
1. Navigate to Reports > Alerts.
2. Click the Not Processed tab in the top-right of the screen.
3. From the alerts list, click the checkbox next to the alert(s) you wish to delete.
4. Click Delete.
5. When prompted to confirm, click Yes.
Note: Deleted alerts will be permanently deleted, this action cannot be undone.
Deleting Processed Alerts
Unprocessed alerts shown in the alert log can be deleted from the log.
Note: Alerts are managed per user. Multiple users with the required editing rights within the same organizations will see the same
alerts. If one user acknowledges or deletes alerts, they will no longer appear for this user, but will still be visible for the other users
until they acknowledge or delete these alerts on their respective user accounts.
1. Navigate to Reports > Alerts.
2. Click the Processed tab in the top-right of the screen.
3. From the alerts list, click the checkbox next to the alert(s) you wish to delete.
4. Click Delete.
5. When prompted to confirm, click Yes.
Note: Deleted alerts will be permanently deleted, this action cannot be undone.
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