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87
Error Message Possible Cause Solution
RFID ERROR
No Tag Found
The tag cannot be read. Make sure the media are smart labels with RFID
tags located in the correct position.
The RFID tag could be defective. Try another tag.
Remove Label
or
No Paper
The label is jammed inside the
machine or the paper size is not
correct.
Remove the label carefully so as not to damage
the printer.
Make sure the media are smart labels that have
RFID tags located in the correct position.
To reduce vibration to the printer, position the
printer so printed labels can fall freely to a lower
surface.
Calibrate the Gap/Black Mark Sensor.
Set the label size correctly.
Note
If you cannot write RFID tags:
Make sure you are using smart labels with RFID tags located in the correct position.
The RFID tag could be defective. Try another tag.
Set the label size correctly, and then calibrate the RFID tag.
Set the sensor sensitivity correctly (using the Touchscreen: Sensor > Gap/Bline Ref Rate).
Check the data length size of the RFID commands.
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