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Troubleshooting
Before calling a service technician, please check the f_dlowh_g table f_r a possible cause of the symptom and
SOI_le SOlHtions_
Symptom
TV will not turn on
So_t_tion
, Make sure the power cord is plugged in, then press POWER.
* The remote control batteries may be dead. Replace the batteries.
No picture, r:to sound
* Check the antenna/cable connections.
No sound, picture OK * The sound may be muted. Press VOLUME.
" The station may have broadcast dif}_culties'_Try another channel.
, Che& that d_e SPEAKERS funcrio,_ in AUDIO menu is set properl>
Poor picture, sound OK
* Check the antenna connections.
, The stadon may have broadcast difficulties. Try another channel.
, Adjust the PICTURE menu.
Poor reception of broadcast chatmels " The stadon may have broadcast difficulties. Try another channel
* Check the antenna connections.
* I[you are using a VCR, make sure the TVYVCR button is set
correctl>
Cannot receive above channel 13
, Make sure die TV/CABLE switda is set to the mode d_ar
corresponds with the signal source type (cable company or outside
an t el_ll_la)_
Black box appears oa the screen " The closed caption feature may be set to one of the Text modes (T i,
T2, T3, or T4). _tri1 closed captioning OFE
Unable to select a certain channel
" The chamd may be locked out wid_ the CH LOCK feature, or
erased with the ADD/ERASE feature.
Multiple images
" The station may have broadcast difficulties. Try another channel.
* Antenna reception may be poor. Use a highly directional outdoor
antel_lna_
Poor color or rio color
* The scadon may have broadcast dif}iculdes'. Try another channel.
* Adiust d_e TINT and/or COLOR in d_e PICTURE menu.
No stereo or SAP sound from a
D_own MTS broadcast
" Make sure the MTS feature is set properly.
The remo_e cotx{roI does not operate
, Check whether the appropriate device mode is selected.
* Remove all obstructions between the remote control and the remote
comrol sensor in die TV2
* The remote c(mtrol batteries" may be dead. Replace d_e baaeries.
Cannot access signal i_put sources
(Video 1, Video2, Video3,
ColorStream HD 1/HD2, HDMI)
and/or Channels 3 and 4.
" Check the VIDEO LOCK feature.
59
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