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174
SMTP Errors
530002
Failed to connect to Mail
server.
1. Check Mail server address and port
number.
2. Check network environment.
3. Contact your network administrator
for further help
530003
Failed to connect to Mail
server via SSL.
Contact your network administrator
about Mail server settings. Set correct
Authentication method and Encrypt.
530004
Failed to connect to Mail
server because server
requires SSL connection.
1.Contact your network administrator
about Mail server settings.
2.Set correct authentication method
and encrypt.
3.Change encrypt setting to SSL and
try again.
531011
Mail server requires
TLS/STARTTLS connection.
1.Contact your network administrator
about Mail server settings.
2.Set correct authentication method
and encrypt.
3.Change encrypt setting to
TLS/STARTTLS and try again.
531012
Scanner tries to do
authentication, but mail
server does not require it.
1.Contact your network administrator
about Mail server settings.
2.Set correct authentication method.
3.Change authentication method to
None and try again.
531013
Authentication method
replied by Mail server is not
supported on this scanner.
Contact your network administrator.
538001
Connection is broken during
data transmission.
1. Check network environment.
2. Check if email attachment size is
larger than the mailbox quota.
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