FF-680W User Manual

Loading ...

100

Network 5 GHz. See your router documentation or contact your internet service provider for

instructions. Be sure to connect your scanner only to a 2.4 GHz network name (SSID).

• Verify that your router is operating correctly by connecting to it from your computer or another device.

• You may need to temporarily disable your firewall and any anti-virus software on your wireless router.

Then try scanning again. You can also unblock your scanner driver or network address in your firewall

or anti-virus software.

• Check to see if access restrictions, such as MAC address filtering, are set on the router. If access

restrictions are set, add your scanner's MAC address to your router's address list. To obtain your

scanner's MAC address, check the label on the back or bottom of your scanner. Then follow the

instructions in your router documentation to add the address to the list.

• If your router does not broadcast its network name (SSID), follow the instructions that came with your

scanner to enter your wireless network name manually.

• If your router has security enabled, determine the kind of security it is using and any required

password or passphrase for connection. Then make sure to enter the exact WEP key or WPA

passphrase correctly.

• Check if your computer is restricting the available wireless channels. If so, verify that your wireless

access point is using one of the usable channels and change to a usable channel, if necessary.

• The scanner may not be able to communicate with a computer with multiple network interfaces.

Disable all network interfaces except for the interface connected to the scanner.

• Enable the DHCP function on the access point or router.

• Check that the scanner's IP address is set correctly.

Parent topic: Solving Network Scanning Problems

User Manual - Page 100