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Problems with the Application screen
Symptom Cause Action
A black screen is displayed. While operating an application, the
application was ended on the smart-
phone side.
Touch the HOME button to display the Top
menu screen.
The smartphone OS may be await-
ing screen operation.
Stop the vehicle in a safe place and check the
screen on the smartphone.
The screen is displayed, but op-
eration does not work at all.
An error has occurred. ! Park your vehicle in a safe place, and then
turn off the ignition switch (ACC OFF). Subse-
quently, turn the ignition switch to on (ACC
ON) again.
! When an Android device is connected, dis-
connect the Bluetooth connection from this
product and then reconnect it.
The smartphone was not
charged.
Charging stopped because the tem-
perature of the smartphone rose
due to prolonged use of the smart-
phone during charging.
Disconnect the smartphone from the cable,
and wait until the smartphone cools down.
More battery power was consumed
than was gained from charging.
This problem may be resolved by stopping
any unnecessary services on the smartphone.
Error messages
When problems occur with this product, an error message appears on the display. Refer to the
table below to identify the problem, then take the suggested corrective action. If the error persists,
record the error message and contact your dealer or your nearest Pioneer service center.
Common
Message Cause Action
AMP Error This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
Check the speaker connection. If the mes-
sage fails to disappear even after the engine
is switched off/on, contact your dealer or an
authorized Pioneer Service Station for assis-
tance.
TEMP The temperature of this product is
outside the normal operating range.
Wait until this product returns to a tempera-
ture within the normal operating limits.
Product overheat. System will
be shut down automatically
in 1 minute. Restart the pro-
duct by ACC-Off/On may fix
this problem. If this message
keeps showing up, it is possi-
ble that some problem oc-
cured in the product.
The temperature is too high for this
product to operate.
Follow the instructions displayed on the
screen. If this does not solve the problem,
contact your dealer or an authorized Pioneer
Station for assistance.
Positioning is not possible
due to the hardware. Please
contact your dealer or Pioneer
service center.
The location display is not possible
due to hardware failure.
Contact your dealer or an authorized Pioneer
Station for assistance.
En
110
Appendix
Appendix
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