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Striped patterns appear on the screen
Check Action Refer to
Does the fabric of the screen have a
regular pattern?
Interference fringes may sometimes occur between the
fabric pattern and the pixels. Please consult the authorized
dealer.
—
Video images are missing
Check Action Refer to
Has screen mask been configured? Set “Mask” to “Off”. P. 62
Remote control does not work
Check Action Refer to
Are the batteries correctly loaded? Match the polarities (t s) correctly when loading the
batteries.
P. 14
Are the batteries exhausted? Replace with new batteries. P. 14
Is there an obstructing object between
the remote control and remote sensor?
Remove any obstructing object. P. 14
Is the remote control held too far away
from the unit?
Hold the remote control closer to the sensor during use. P. 14
Are the IR (infrared) 3D Glasses and 3D
Synchro Emitter in use?
As there is a possibility of signal interference, when you are
using the IR (infrared) 3D Glasses together with the 3D
Synchro Emitter, try adjusting the orientation of the 3D
Synchro Emitter.
P. 27
Noise is heard
Check Action Refer to
Is the exhaust vent blocked?
Is the unit used near a heater or air-
conditioner?
Check the installation condition of the projector.
When the surrounding temperature of the projector is high,
the fan revolution speed increases to protect the projector
unit, hence a louder operating sound.
P. 16
Are you viewing 3D video images? “Lamp Power” is set automatically to “High” to ease viewing
of 3D video images, hence a louder fan operating sound.
If you are bothered by the sound, set it to “Low”.
P. 49
Is “Lamp Power” set to “High”? Setting “Lamp Power” to “High” increases the fan revolution
speed, hence the noise becomes louder.
P. 49
Is the “8K e-shift” setting for “MPC”
switched? k
This is the sound from the e-shift operation. This is not a
malfunction.
—
There are small black or colored dots on the screen
The D-ILA device is manufactured using high-precision technologies, but there may be some (less than 0.01%) missing
pixels or pixels that remain permanently lit. This is not a malfunction.
74
Troubleshooting
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