User Manual - Page 83

For NQ70M9770DM/AA. Also, The document are for others Samsung models: NQ70M9770D*, NQ70M9770DM

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English 83
Troubleshooting
Symptom Cause Action
The oven does not
cook properly.
The oven door is
frequently opened during
cooking.
If you open the door often, the
interior temperature will be
lowered and this may affect
the results of your cooking.
The oven controls are not
correctly set.
Correctly set the oven controls
and try again.
The broil heater or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong size or wrong
type of cookware is used.
Use suitable cookware with at
bottoms.
For the Lower Oven
Problem Possible cause Solution
The oven will
not turn on.
The oven is not completely
plugged into the electrical
outlet.
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have been
set improperly.
See the Basic operations
section starting on page 22.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
The oven light
will not turn
on.
The light is loose or defective. Tighten or replace the
lamp.
Call for service if the
door light does not turn
on.
The switch operating the light
is broken.
Call for service.
NQ70M9770D_AA_DE68-04503A-02_EN+MES+CFR.indb 83 2018-10-05  4:17:25
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