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Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 77
Link speed and duplex settings ....................................................................................................................... 78
Printer security features ....................................................................................................................................................... 79
Introduction ........................................................................................................................................................ 79
Assign or change the system password using the Embedded Web Server ............................................. 79
Energy-conservation settings .............................................................................................................................................. 80
Introduction ........................................................................................................................................................ 80
Print with EconoMode ....................................................................................................................................... 80
Set the Sleep Mode/Sleep Delay (Min.) setting ............................................................................................. 80
Set the Shutdown Mode/Shutdown after Sleep (Hr.) setting ..................................................................... 81
Set the Disable Shutdown setting .................................................................................................................. 81
HP Web Jetadmin ................................................................................................................................................................... 82
Update the rmware .............................................................................................................................................................. 83
Method one: Update the rmware using the control panel ........................................................................ 83
Method two: Update the rmware using the HP Printer Update utility .................................................... 84
6 Solve problems ....................................................................................................................................................................................... 85
Customer support .................................................................................................................................................................. 85
Restore the factory-set defaults ......................................................................................................................................... 86
Control panel help system .................................................................................................................................................... 86
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 88
Change the “Very Low” settings ...................................................................................................................... 89
Change the "Very Low" settings from the control panel ........................................................ 89
Order supplies ............................................................................................................................... 89
Printer does not pick up paper or misfeeds ....................................................................................................................... 90
Introduction ........................................................................................................................................................ 90
The printer does not pick up paper ................................................................................................................. 90
The printer picks up multiple sheets of paper .............................................................................................. 93
Clear paper jams ..................................................................................................................................................................... 95
Paper jam locations ........................................................................................................................................... 95
Experiencing frequent or recurring paper jams? .......................................................................................... 95
Clear paper jams in Tray 1 - 13.02 ................................................................................................................. 97
Clear paper jams in Tray 2 - 13.03 ................................................................................................................. 99
Clear paper jams in the output bin - 13.10, 13.11, 13.13 ........................................................................ 101
Clear paper jams in the duplexer (dn and dw models only) - 13.14, 13.15 .......................................... 101
Clear paper jams in the rear door and the fuser area (nw model only) - 13.08, 13.09 ....................... 102
Resolving print quality problems ...................................................................................................................................... 104
Introduction ...................................................................................................................................................... 104
Troubleshoot print quality ............................................................................................................................. 105
Update the printer rmware ..................................................................................................... 105
Print from a dierent software program ................................................................................ 105
vi ENWW
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