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Laser M454DN User Manual
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User Manual - Page 3
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Contents
Table of Contents
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Troubleshooting
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HP Color LaserJet Pro M454
User Guide
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File type: PDF
File name: 22157826_m454dn.pdf
File size: 5.84 MB
File Language: English
Pages: 142
Author: Laser
File created: 2019-05-07
Published: 2021-05-19
Updated: 2023-07-13
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Table of Contents
×
Printer overview
11
Warning icons
11
Potential shock hazard
12
Open source license
13
Printer views
14
Printer front view
14
Printer back view
15
2-line control panel view (nw and dn models)
15
Touchscreen control panel view (dw model)
17
How to use the touchscreen control panel
18
Printer hardware setup and software installation
19
Printer specifications
20
Technical specifications
20
Supported operating systems
21
Mobile printing solutions
22
Printer dimensions
23
Power consumption, electrical specifications, and acoustic emissions
24
Operating environment range
25
Paper trays
27
Introduction
27
Load paper to Tray 1
28
Introduction
28
Load Paper Tray 1 (multipurpose tray)
28
Tray 1 paper orientation
29
Load paper to Tray 2
32
Introduction
32
Load paper Tray 2
32
Tray 2 paper orientation
34
Load paper to Tray 3
37
Introduction
37
Load paper to Tray 3 (optional)
37
Tray 3 paper orientation
39
Load and print envelopes
41
Introduction
41
Print envelopes
41
Envelope orientation
41
Supplies, accessories, and parts
43
Order supplies, accessories, and parts
44
Ordering
44
Supplies and accessories
44
Customer self-repair parts
46
Dynamic security
46
Configure the HP toner-cartridge-protection supply settings
47
Introduction
47
Enable or disable the Cartridge Policy feature
48
Use the printer control panel to enable the Cartridge Policy feature
48
Use the printer control panel to disable the Cartridge Policy feature
48
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
49
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
49
Troubleshoot Cartridge Policy control panel error messages
50
Enable or disable the Cartridge Protection feature
51
Use the printer control panel to enable the Cartridge Protection feature
51
Use the printer control panel to disable the Cartridge Protection feature
51
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
52
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
53
Troubleshoot Cartridge Protection control panel error messages
53
Replace the toner cartridges
54
Toner cartridge information
54
Remove and replace the toner cartridges
56
Print
61
Print tasks (Windows)
62
How to print (Windows)
62
Automatically print on both sides (Windows)
62
Manually print on both sides (Windows)
63
Print multiple pages per sheet (Windows)
63
Select the paper type (Windows)
64
Additional print tasks
64
Print tasks (macOS)
65
How to print (macOS)
65
Automatically print on both sides (macOS)
65
Manually print on both sides (macOS)
65
Print multiple pages per sheet (macOS)
66
Select the paper type (macOS)
66
Additional print tasks
67
Store print jobs on the printer to print later or print privately
68
Introduction
68
Before beginning
68
Set up job storage
68
Disable or enable the job storage feature
69
Create a stored job (Windows)
70
Create a stored job (macOS)
70
Print a stored job
71
Delete a stored job
73
Delete a job that is stored on the printer
73
Information sent to printer for Job Accounting purposes
73
Mobile printing
74
Introduction
74
Wi-Fi Direct printing (wireless models only)
75
To turn on Wi-Fi Direct
75
Change the printer Wi-Fi Direct name
77
Step one: Open the HP Embedded Web Server
77
Step two: Change the Wi-Fi Direct name
77
HP ePrint via Email (touchscreen control panel)
77
HP ePrint via Email (2-line LCD control panel)
78
AirPrint
79
Android embedded printing
79
Print from a USB flash drive (touchscreen control panel only)
80
Introduction
80
Print USB documents
80
Manage the printer
81
Use HP Web Services applications (touchscreen models only)
81
Change the printer connection type (Windows)
82
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)
83
Method one: Open the HP Embedded Web Server (EWS) from the software
83
Method two: Open the HP Embedded Web Server (EWS) from a web browser
83
Configure IP network settings
86
Introduction
86
Printer sharing disclaimer
86
View or change network settings
86
Rename the printer on a network
87
Manually configure IPv4 TCP/IP parameters from the control panel
87
Link speed and duplex settings
88
Printer security features
89
Introduction
89
Assign or change the system password using the Embedded Web Server
89
Energy-conservation settings
90
Introduction
90
Print with EconoMode
90
Set the Sleep Mode/Sleep Delay (Min.) setting
90
Set the Shutdown Mode/Shutdown after Sleep (Hr.) setting
91
Set the Disable Shutdown setting
91
HP Web Jetadmin
92
Update the firmware
93
Method one: Update the firmware using the control panel
93
Method two: Update the firmware using the HP Printer Update utility
94
Solve problems
95
Customer support
95
Restore the factory-set defaults
96
Control panel help system
96
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
98
Change the âVery Lowâ settings
99
Change the "Very Low" settings from the control panel
99
Order supplies
99
Printer does not pick up paper or misfeeds
100
Introduction
100
The printer does not pick up paper
100
The printer picks up multiple sheets of paper
103
Clear paper jams
105
Paper jam locations
105
Experiencing frequent or recurring paper jams?
105
Clear paper jams in Tray 1 - 13.02
107
Clear paper jams in Tray 2 - 13.03
109
Clear paper jams in the output bin - 13.10, 13.11, 13.13
111
Clear paper jams in the duplexer (dn and dw models only) - 13.14, 13.15
111
Clear paper jams in the rear door and the fuser area (nw model only) - 13.08, 13.09
112
Resolving print quality problems
114
Introduction
114
Troubleshoot print quality
115
Update the printer firmware
115
Print from a different software program
115
Check the paper-type setting for the print job
116
Check the paper type setting on the printer
116
Check the paper type setting (Windows)
116
Check the paper type setting (macOS)
116
Check toner-cartridge status
117
Step one: Print the supplies status page
117
Step two: Check supplies status
117
Print a cleaning page
117
Visually inspect the toner cartridge or cartridges
118
Check paper and the printing environment
119
Step one: Use paper that meets HP specifications
119
Step two: Check the environment
119
Step three: Set the individual tray alignment
119
Try a different print driver
120
Troubleshoot color quality
121
Calibrate the printer to align the colors
121
Adjust color settings (Windows)
121
Print and interpret the print quality page
121
Check the EconoMode settings
122
Adjust print density
123
Troubleshoot image defects
124
Solve wired network problems
133
Introduction
133
Poor physical connection
133
The computer is unable to communicate with the printer
133
The printer is using incorrect link and duplex settings for the network
134
New software programs might be causing compatibility problems
134
The computer or workstation might be set up incorrectly
134
The printer is disabled, or other network settings are incorrect
134
Solve wireless network problems
135
Introduction
135
Wireless connectivity checklist
135
The printer does not print after the wireless configuration completes
136
The printer does not print, and the computer has a third-party firewall installed
136
The wireless connection does not work after moving the wireless router or printer
136
Cannot connect more computers to the wireless printer
137
The wireless printer loses communication when connected to a VPN
137
The network does not appear in the wireless networks list
137
The wireless network is not functioning
137
Perform a wireless network diagnostic test
138
Reduce interference on a wireless network
138
Index
139
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