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Enable or disable the Cartridge Protection feature
The Cartridge Protection feature can be enabled or disabled using the control panel or the Embedded Web
Server (EWS).
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Use the printer control panel to enable the Cartridge Protection feature
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Use the printer control panel to disable the Cartridge Protection feature
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Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
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Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
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Troubleshoot Cartridge Protection control panel error messages
NOTE: Enabling or disabling this feature might require entering an administrator password.
Check with your administrator to determine if an administrator password has been set. EWS passwords cannot
be recovered.
Use the printer control panel to enable the Cartridge Protection feature
From the printer control panel, a network administrator can enable the Cartridge Protection feature. This
protects the cartridges associated with the printer from being stolen and used in other printers.
1. Navigate to the Setup menu:
● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the
top of the screen downward to open the Dashboard, and then touch the Setup icon .
● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to
navigate to Setup, and then press the OK button again.
2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:
1. Supply Settings
2. Cartridge Protection
3. Select Protect Cartridges.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
Use the printer control panel to disable the Cartridge Protection feature
From the printer control panel, a network administrator can disable the Cartridge Protection feature. This
removes protection for any new cartridges installed in the printer.
1. Navigate to the Setup menu:
ENWW Congure the HP toner-cartridge-protection supply settings 41
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