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1. Setup
2. Network Setup
3. General Settings
On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's
IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If a message displays in the web browser indicating that the website might not be safe, select the
option to continue to the website. Accessing this website will not harm the computer.
3. On the EWS Home page, click the Settings tab.
4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings.
5. In the Cartridge Policy area, click the drop-down menu and select O.
6. Click Apply to save the changes.
Troubleshoot Cartridge Policy control panel error messages
Review the recommended actions for Cartridge Policy error messages.
Table
3-4 Cartridge Policy control panel error messages
Error message Description Recommended action
10.0X.30 Unauthorized <Color> Cartridge The administrator has congured this
printer to use only genuine HP supplies that
are still under warranty. The cartridge must
be replaced to continue printing.
Replace the cartridge with a genuine HP
toner cartridge.
If you believe you purchased a genuine HP
supply, visit www.hp.com/go/anticounterfeit
to determine if the toner cartridge is a
genuine HP cartridge, and learn what to do if
it is not a genuine HP cartridge.
40 Chapter 3 Supplies, accessories, and parts ENWW
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