User Manual - Page 9

For 2020 GRAND CARAVAN.

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7
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information and customer oriented documents. Within this information, you will find a description of the services
that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips,
and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
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20_RT_OM_EN_USC_t.book Page 7
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