User Manual - Page 8

For 2020 GRAND CARAVAN.

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6
USB/MP3 CONTROL — IF EQUIPPED .............. 340
Connecting The External USB Device.......341
Using This Feature.....................................341
Controlling The External USB Device
Using Radio Buttons ..................................341
Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED................................................... 344
Getting Started...........................................344
Play Video Games......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346
Play A DVD Using The VES Player
— If Equipped .............................................347
VES Remote Control — If Equipped ..........348
Remote Control Storage............................349
Locking The Remote Control.....................349
Replacing The Remote Control
Batteries.....................................................349
Headphones Operation .............................350
Controls ......................................................350
Replacing The Headphone Batteries .......350
Accessibility — If Equipped........................350
Stereo Headphone Lifetime Limited
Warranty.....................................................351
System Information ...................................351
RADIO OPERATION AND MOBILE PHONES ....359
Regulatory And Safety Information...........359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED ..................................................360
Voice Command System Operation .........360
Commands ................................................361
Voice Training ...........................................363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364
Prepare For The Appointment ..................364
Prepare A List.............................................364
Be Reasonable With Requests.................364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center...................365
FCA Canada Inc. Customer Center...........365
In Mexico Contact......................................365
Puerto Rico And U.S. Virgin Islands..........365
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................365
Service Contract .......................................365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. .......................................366
In Canada...................................................366
PUBLICATION ORDER FORMS ........................ 367
20_RT_OM_EN_USC_t.book Page 6
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