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36
Troubleshooting
Query What to do
The time counts down but the appliance is
not working (the turntable is not rotating and
food is not heating). “Time” and “Demo” flash
alternately in the display.
Your appliance is in DEMONSTRATION mode. Set
the time to “00:00”. Enter by pressing
, press then press and hold the + and -
buttons simultaneously for 5 seconds.
The appliance does not start.
Check that your appliance is connected to the
power supply.
Check that your oven’s door is fully closed.
Check that the child safety feature is not
activated.
The appliance continues to make noise after
cooking has ended.
To drain residual water vapour, your appliance is
equipped with a delayed ventilation feature. The
fan continues to function for 15 minutes after the
end of the programme.
The appliance is noisy.
The turntable does not rotate properly.
Clean the wheels and the rolling area under the
turntable.
Check that the wheels are correctly positioned.
You notice steam on the window. Wipe the condensation off using a cloth.
Food is not heated during a microwave
programme.
Ensure that the cookware is suitable for
microwave ovens and that the power level is
appropriate.
The grill gives off smoke at the beginning of a
programme.
This is caused by cooking residue on the grill
element burning off. This may happen if you
don’t use the grill function frequently or have
previously microwaved uncovered food that
splattered .The smoking will stop when the
residue has burnt off. To prevent food splatter
getting on the grill element, always cover foods
when microwaving, especially those with a high
fat content.
The appliance produces sparks.
Thoroughly clean the appliance: remove grease,
cooking residue, etc.
Remove any metal items from the walls of the
oven.
Never use metal items with the rack.
Error code Meaning
F01 Probe error (oven centre)
F02 Overheated oven
F05 Other cooking problems
F10 Information: Power cut during cooking
AUTO Auto Stop: cooking time too long
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