HP 200 OfficeJet Portable Printer with Wireless & Mobile Printing (CZ993A)

8 Solve a problem ........................................................................................................................................... 43

Jams and paper-feed issues ................................................................................................................................ 43

Clear a paper jam ............................................................................................................................... 43

Instructions on clearing paper jams ............................................................................... 43

Learn how to avoid paper jams ......................................................................................................... 44

Solve paper-feed problems ............................................................................................................... 44

Printing issues ..................................................................................................................................................... 45

Fix problems with page not printing (unable to print) ...................................................................... 45

General instructions for resolving unable to print issues .............................................. 45

General instructions for resolving print quality issues .................................................. 49

Network and connection issues .......................................................................................................................... 52

Fix wireless connection ..................................................................................................................... 52

Find network settings for wireless connection ................................................................................ 52

Fix Wi-Fi Direct connection ................................................................................................................ 52

Printer hardware issues ....................................................................................................................................... 53

Get help from the printer control panel .............................................................................................................. 54

Understand printer reports ................................................................................................................................. 54

Printer status report ......................................................................................................................... 54

Network conguration page ............................................................................................................. 54

Restore defaults and settings ............................................................................................................................. 56

HP support ........................................................................................................................................................... 57

Appendix A Technical information ................................................................................................................... 59

Specications ....................................................................................................................................................... 59

Regulatory information ....................................................................................................................................... 60

Regulatory Model Number ................................................................................................................ 60

FCC statement ................................................................................................................................... 61

Notice to users in Korea .................................................................................................................... 61

VCCI (Class B) compliance statement for users in Japan .................................................................. 62

Notice to users in Japan about the power cord ................................................................................ 62