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c. Click Clean Printheads.
d. Click Clean, and follow the onscreen instructions.
To clean the cartridges from the printer control panel
a.
On the printer control panel, press the Home button ( ) to display the Home screen.
b. Select Setup, Tools, and then Clean Printhead.
c. Follow the onscreen instructions to proceed.
If cleaning the printhead does not solve the problem, contact HP support. Go to www.hp.com/support.
This website provides information and utilities that can help you correct many common printer
problems. If prompted, select your country/region, and then click All HP Contacts for information on
calling for technical support.
CAUTION: Clean the printhead only when necessary. Unnecessary cleaning wastes ink and shortens
the life of the printhead.
7. Align the cartridges.
NOTE: Aligning the cartridges ensures high-quality output. The printer prompts you to align the
cartridges every time you install a new cartridge. If you remove and reinstall the same cartridge, it will
not prompt you to align the cartridges as the printer remembers the alignment values for that cartridge.
To do this, you must:
●
Load Letter, A4, or Legal unused plain white paper into the paper tray.
●
Perform the alignment either using the printer software or the control panel.
To align the cartridges from the printer software (Windows)
a. Open the HP printer software. For more information, see Open the HP printer software (Windows).
b. In the printer software, click Print > Maintain Your Printer to access the printer toolbox window.
c. From the Device Services tab, click Align Cartridges.
The printer prints an alignment sheet.
d. Follow the instructions on the printer screen to align the cartridges.
To align the cartridges from the software (OS X)
a. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder at the top level of the hard
disk.
b. Select your printer from the Devices list.
c. Click Align and follow the onscreen instructions.
To align the cartridges from the printer control panel
a.
On the printer control panel, press the Home button ( ) to display the Home screen.
b. Select Setup, Tools, and then Align Printer.
c. Follow the onscreen instructions to proceed.
ENWW Printing issues 51
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