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20
More In-Call Options
During a call you can save the current caller’s information to the Contacts list, or create a Memo.
► Tap Menu and then select an available in-call option:
● Hold: During a call you can place the caller on hold.
● Contacts: During a call you can look up a number in the Contacts list. Browse the Contacts list for the
information you need.
● Memo: During a call it may be necessary to create a new memo via an available pop up screen.
● Messages: During a call you can create a message.
— Address and create the message.
— Review your message and tap
Send.
● Personalize call sound: During a call it may be necessary to adjust the sound of the incoming call by
selecting an audio equalizer setting for the current call. For more information, refer to “Personalizing the Call
Sound Setting” on page 19.
● Extra volume: During a call it may be necessary to enable additional increases in the speaker volume.
● Settings: Provides quick access to the Phone settings screen.
Multi-Party Calls
Making a Multi-Party Call
A multi-party call is a network service that multiple people to participate in a multi-party or conference call.
For further details about subscribing to this service, contact
customer service.
Setting up a Multi-Party Call
1. From the Home screen, tap Phone.
2. Dial the number for the first participant and tap Call.
3. Once connected, tap Add call, enter the second phone number and tap Call. The first caller is
placed on hold.
4. Wait for the second caller to answer the incoming call, tap the on-screen previous On hold number entry
and select Merge. The two calls are now joined into a multi-party call and display in the order in which
they were called.
Important! Multiple callers can be joined to a single multi-party line. Additional callers participate in a new Multi-
party session and are held in conjunction with the previous multi-party call. You can swap or place
each multi-party call on hold.
Having a Private Conversation with One Participant
Note: The Manage conference call option is not available for multi-party calls created while using the Wi-Fi
Calling feature. You must be on the cellular network to use the manage feature.
When you have two participants in a multi-party session, it might be necessary to place one of those
participants on hold so that a private conversation can be held with a single caller. While you are in a multi-
party call:
1. From within the merged call, tap Manage.
2. Tap Split Caller adjacent to the participants you would like to split from the current multi-line call. The
list displays the callers in the order they were dialed.
Note: The Manage conference call option is not available for multi-party calls created while using the Wi-Fi
Calling feature. You must be on the cellular network to use the manage feature.
3. Tap the participant to which you want to speak privately.
You can now talk privately to that person while the other participants can continue to converse with each
other. If there is only one other participant, that person is placed on hold.
4. To return to the multi-party call, tap the Merge icon. All of the multi-party call participants can now hear
each other.
Dropping One Participant
1. From within the merged call, tap Manage > End to the right of the number to drop.
The participant is disconnected and you can continue the call with the other participant.
2. Tap End call to end your conversation with the remaining caller.
Call Waiting
You can answer an incoming call while you have a call in progress, if this service is supported by the network
and you have previously set the Call waiting option to Activate.
You are notified of an incoming call by a call waiting tone.
To answer a new call while you have a call in progress:
1. In a single motion, touch and slide in any direction to answer the new incoming call.
2. Tap an option from the Accept call after menu:
● Putting xxx on hold: Place the previous caller on hold while you answer the new incoming call.
● Ending call with xxx: End the previous call and answer the new call.
Note: The new caller appears at the top of the list. The previous caller is placed on hold and appears at the
bottom of the list.
3. Tap the on-screen previous On hold number entry and select
Swap
Swap
Swap to switch between the two calls.
This places the new caller on hold and activates the previous call.
Important! The currently active call is displayed with a green background.
4. Tap
Swap
Swap
Swap again to switch back.
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