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28 English
Troubleshooting and service
Troubleshooting and service
Troubleshooting
A fault may result from a minor issue that you can correct yourself with
the help of the following instructions. Do not attempt any further repairs if the
WARNING
Improperly effected repairs may result in considerable risk to the user. If your
appliance needs repair, please contact your customer service centre.
Problem Possible cause Solution
What should I do if the
cooking zones are not
functioning?
• The fuse in the house
wiring is not intact.
•
•
•
•
•
•
•
•
If the fuses trip a
number of times,
call an authorised
electrician.
What should I do if the
cooking zones will not
switch on?
• The
button was
accidentally actuated.
• The control panel is
partially covered by a
damp cloth or liquid.
• The appliance is
properly switched on.
• Clean the control
panel.
What should I do if the
display except for
the residual heat
indicator suddenly
disppears?
• The
button was
accidentally actuated.
• The control panel is
partially covered by a
damp cloth or liquid.
• The appliance is
properly switched on.
• Clean the control
panel.
What should I do if,
after the cooking
zones have been
switched off, residual
heat is not indicated in
the display
• The cooking zone
and therefore did not
become hot enough.
• If the cooking zone is
hot, please call a local
service centre.
F1-F6
F9-FA
FC
E1/E2
E3/E4
E5
Possible cause
Temperature sensor failure
Temperature sensor failure for the IGBT
The connection between the power
board and the main board is fail
Abnormal supply voltage
Temperature sensor of the ceramic glass
is high
Temperature sensor of the IGBT is high
Solution
Please contact the supplier.
Please contact the supplier.
Please contact the supplier.
Please inspect whether power
supply is normal.
Power on after the power
supply is normal.
Please restart after the
appliance cools down.
Please restart after the
appliance cools down.
Information
code
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