75U80G User Manual

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Troubleshooting

Picture Problem

When the TV has a picture problem, please review the list of problems and solutions below.

Problem Possible Solutions

No picture, or black and

white picture.

•UnplugTVfromACoutletandre-plugafter60seconds.

•CheckthattheSaturationissetto50orhigher.

•TrydifferentTVchannels.

The picture is distorted.

•Thecompressionof videocontent maycausepicturedistortions,especiallyin

fast moving pictures from sports programmes and action movies.

•Ifthesignalreceptionisweakorpoor,screendistortionmaybevisiblebutitis

not a malfunction.

•MobilephonesusedclosetotheTV(within1m)maycausenoiseonanalogue

and digital channels.

NOTE

• If the problem persists, check the signal strength or refer to the external device’s user manual.

Sound Problem

When the TV has a sound problem, these solutions may help resolve the problem.

Problem Possible Solutions

There is no sound or

the sound is too low at

maximum volume.

•Checkthevolumecontrolofthedevice(cableorsatellitebox,DVD,Blu-ray,

etc.) connected to your TV.

Picture is normal, but

no sound.

•Checkthevolumesettings.

•Checkif'Mute'modeissettoon.

The speakers are

making an odd sound.

•Makesurethattheaudiocableisconnectedto thecorrectaudiooutput

connector on the external device.

•Forantennaorcableconnections,checkthesignalinformation.

•Alowsignallevelmaycausesounddistortions.

Picture and Sound Problem

When the TV has a sound and picture problem, these solutions may help resolve the problem.

Problem Possible Solutions

No sound and picture.

•CheckifthepowercordispluggedintoapoweredACoutlet.

•ChecktoseeiftheLEDlightisonornot.Ifitis,thentheTVisreceivingpower.

•Pressthe button

on the remote control to activate the unit from Standby.

I have connected an

external device to my

TV but I get no picture

and/or sound.

•Checkwhethertheconnectionbetweentheexternaldeviceand yourTVis

correct.

•Makesureyouhavemadethecorrectselectionofinputsource.

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User Manual - Page 38