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Problems with the SmartKey
Problem
Possible causes/consequences and MM Solutions
You cannot lock or
unlock the vehicle using
the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try to lock/unlock the vehicle again using the SmartKey's remote
control function. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
If this does not work:
X
Check the SmartKey battery (Y page 73) and replace it if necessary
(Y page 73).
X
Unlock (Y page 77) or lock (Y page 77) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
X
Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try to lock/unlock the vehicle again using the SmartKey's remote
control function. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
If this does not work:
X
Unlock (Y page 77) or lock (Y page 77) the vehicle using the
mechanical key.
The SmartKey is faulty.
X
Unlock (Y page 77) or lock (Y page 77) the vehicle using the
mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (Y page 73) and replace it if necessary
(Y page 73).
If this does not work:
X
Unlock (Y page 77) or lock (Y page 77) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
X
Unlock (Y page 77) or lock (Y page 77) the vehicle using the
mechanical key.
74
SmartKey
Opening and closing
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