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The towing eye is located with the vehicle tool
kit under the cargo compartment floor
(Y page 274).
Vehicles with the TIREFIT kit: the towing eye is
beneath the tire inflation compressor
(Y page 274).
X
Press the mark on cover : inwards in the
direction of the arrow.
X
Take cover : off the opening.
X
Screw in the towing eye clockwise to the stop.
Removing the towing eye
X
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press until
it engages.
X
Place the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (Y page 274).
X
Vehicles with the TIREFIT kit: put back the tire
inflation compressor (Y page 274).
Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(Y page 284).
Only vehicles without 4MATIC can be towed
with the front axle raised.
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!
The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP
®
may intervene and damage
the brake system.
X
On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(Y page 124).
X
Make sure that the vehicle is stationary.
X
Turn the SmartKey to position 2 in the igni-
tion lock.
X
When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X
Shift the automatic transmission to position
j.
X
Release the brake pedal.
X
Release the electric parking brake.
X
Switch off the automatic locking
(Y page 189).
X
Switch on the hazard warning lamps
(Y page 103).
X
Turn the SmartKey in the ignition lock to posi-
tion g and leave the SmartKey in the ignition
lock.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 284).
X
On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(Y page 124).
The automatic transmission automatically shifts
to position j when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the automatic transmission stays in
position i when towing away the vehicle, you
must observe the following points:
X
Make sure that the vehicle is stationary.
X
Turn the SmartKey to position 2 in the igni-
tion lock.
X
Depress and hold the brake pedal.
X
Shift the automatic transmission to position
i.
X
Leave the SmartKey in position 2 in the igni-
tion lock.
X
Release the brake pedal.
X
Release the electric parking brake.
X
Switch on the hazard warning lamps
(Y page 103).
i
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indicator
lamps for the direction of travel flash. After
resetting the combination switch, the hazard
warning lamp starts flashing again.
286
Towing and tow-starting
Breakdown assistance
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