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X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X
Press the corresponding multimedia system
button for ending a phone call.
X
After the emergency call, close cover :.
If the mobile phone network is unavailable,
Mercedes me connect is not able to make an
emergency call. If you leave the vehicle imme-
diately after pressing the SOS button ;, you do
not know if Mercedes me connect has success-
fully made the emergency call. In this case,
always summon assistance by other means.
Roadside Assistance button
X
To make a call: press Roadside Assistance
call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
call button : flashes while the call is active.
The Connecting Call
Connecting Call message appears on
the multifunction display. The audio output is
muted.
If a connection can be established, the CallCall
ConnectedConnected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
Current location of the vehicle
R
Vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 253).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
Mercedes me connect manual.
The system has not been able to initiate a Road-
side Assistance call, if:
R
the F indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The CallCall FailedFailed message appears on the mul-
tifunction display.
X
To end a call: press the ~ button on the
multifunction steering wheel.
or
X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button
X
To make a call: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
250
Features
Stowage and features
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