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!
When Active Brake Assist, Active Distance
Assist DISTRONIC or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R
when towing the vehicle
R
in the car wash
!
Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!
Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
!
When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
!
Do not tow with sling-type equipment. This
could damage the vehicle.
!
When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position j when you open the
driver's or front-passenger door, which could
damage the transmission.
!
Vehicles with automatic transmission must
not be started by tow-starting. This could oth-
erwise damage the transmission.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
R
Transporting the vehicle.
As a rule, you should have the vehicle trans-
ported.
R
Towing the vehicle with a tow rope or tow bar.
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in
the ignition lock.
R
cannot release the electric parking brake.
R
cannot shift the transmission to position i.
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction:
R
the electric parking brake may not be applied
in certain circumstances, or
R
it may no longer be possible to shift the trans-
mission to position j
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before
the vehicle is towed (Y page 189). You could
otherwise be locked out when pushing or towing
the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
X
Remove the towing eye from the stowage
space.
Towing and tow-starting
285
Breakdown assistance
Z
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