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70
English
Troubleshooting
Troubleshooting
Problem Cause Action
The warm function
does not work.
The oven may not work if too
much food is being warmed or
improper cookware is being used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container in the
oven, and then run the microwave
for 1-2 minutes to check whether
the water is heated. If the water
is heated, reduce the amount of
food and start the function again.
Use a cooking container with a at
bottom.
The thaw function
does not work.
The oven may not work if too
much food is being thawed or
improper cookware is being used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container in the
oven, and then run the microwave
for 1-2 minutes to check whether
the water is heated. If the water
is heated, reduce the amount of
food and start the function again.
Use a cooking container with a at
bottom.
The interior light
is dim or does not
turn on.
The door has been left open for a
long time.
The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
STOP/CANCEL button.
The interior light is covered by
foreign matter.
Clean the inside of the oven and
check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function is being
used, this beeping sound means
it's time to turn over the food.
After turning over the food, press
the START button again to restart
operation.
The oven is not
level.
The oven is installed on an uneven
surface.
Make sure the oven is installed on
at, stable surface.
There are sparks
during cooking.
Metal containers are used during
cooking or thawing.
Do not use metal containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly closed. Close the door and check again.
There is electricity
coming from the
oven.
The power source or power outlet
is not properly grounded.
Make sure the power source
and power outlet are properly
grounded.
MC17J8000CS_AA_DE68-04224C-02_EN.indd 70 2017-10-19 4:48:10
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