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HP 4001DN User Manual
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User Manual - Page 91
For 4001DN.
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Contents
Table of Contents
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Troubleshooting
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7
.
Open the fr
ont door
.
8.
Remo
ve the t
oner cartri
dge.
9
.
Lift the jam-
access co
ver
.
82
Chapter 6 Solv
e pr
oblems
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File type: PDF
File name: 81399290_4001dn.pdf
File size: 5.77 MB
File Language: English
Pages: 158
Author: HP
File created: 2023-02-24
Published: 2024-01-08
Updated: 2024-01-08
Download File
Table of Contents
×
Printer overview
10
Warning icons
10
Potential shock hazard
11
Open source license
11
Printer views
11
Printer front view
11
Printer back view
12
Control panel view
13
Printer specifications
15
Technical specifications
15
Supported operating systems
16
Mobile printing solutions
17
Printer dimensions
18
Power consumption, electrical specifications, and acoustic emissions
19
Operating-environment range
20
Printer hardware setup and software installation
20
Paper trays
21
Load paper to Tray 1 (multipurpose tray)
21
Load Paper Tray 1
21
Tray 1 paper orientation
24
Load paper to Tray 2
25
Load Paper Tray 2
25
Tray 2 paper orientation
27
Load paper to Tray 3 (optional accessory)
28
Load paper Tray 3
28
Tray 3 paper orientation
30
Load and print envelopes
31
Introduction
31
Print envelopes
32
Envelope orientation
32
Supplies, accessories, and parts
33
Dynamic Security Enabled Printers
33
Order supplies, accessories, and parts
33
Ordering
33
Supplies and accessories
34
Customer self-repair parts
34
Configure the HP toner-cartridge-protection supply settings
35
Introduction
35
Enable or disable the Cartridge Policy feature
35
Enable or disable the Cartridge Protection feature
38
Replace the toner cartridge
40
Toner cartridge information
40
Remove and replace the cartridge
41
Print
45
Print tasks (Windows)
45
How to print (Windows)
45
Automatically print on both sides (Windows)
46
Manually print on both sides (Windows)
46
Print multiple pages per sheet (Windows)
46
Select the paper type (Windows)
47
Additional print tasks
47
Print tasks (macOS)
48
How to print (macOS)
48
Automatically print on both sides (macOS)
48
Manually print on both sides (macOS)
48
Print multiple pages per sheet (macOS)
49
Select the paper type (macOS)
49
Additional print tasks
50
Store print jobs on the printer to print later or print privately
50
Introduction
50
Before beginning
50
Set up job storage
51
Disable or enable the job storage feature
52
Create a stored job (Windows)
52
Create a stored job (macOS)
53
Print a stored job
54
Delete a stored job
54
Information sent to printer for Job Accounting purposes
55
Mobile printing
55
Introduction
55
Wi-Fi Direct printing (wireless models only)
55
HP ePrint via Email
57
AirPrint
57
Android embedded printing
58
Manage the printer
59
Change the printer connection type (Windows)
59
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)
59
Method one: Open the HP Embedded Web Server (EWS) from the software
60
Method two: Open the HP Embedded Web Server (EWS) from a web browser
60
Configure IP network settings
62
Introduction
62
Printer sharing disclaimer
62
View or change network settings
62
Rename the printer on a network
62
Manually configure IPv4 TCP/IP parameters from the control panel
63
Link speed and duplex settings
63
Printer security features
64
Introduction
64
Assign or change the system password using the Embedded Web Server
64
Energy-conservation settings
65
Introduction
65
Print with EconoMode
65
Set the Sleep Delay (Min.) setting
66
Set the Shutdown after Sleep (Hr.) setting
66
Set the Disable Shutdown setting
66
HP Web Jetadmin
67
Dynamic Security Enabled Printers
67
Update the firmware
67
Method one: Update the firmware using the control panel
67
Method two: Update the firmware using the HP Printer Update utility
68
Solve problems
69
Customer support
69
Restore the factory-set defaults
69
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
70
Change the âVery Lowâ settings
70
Order supplies
71
Printer does not pick up paper or misfeeds
71
Introduction
71
The printer does not pick up paper
71
The printer picks up multiple sheets of paper
73
Clear paper jams
75
Experiencing frequent or recurring paper jams?
76
Paper jam locations
76
13.02 jam error tray 1
77
13.03 jam error tray 2
82
13.04 jam error tray 3
88
13.08, 13.09 jam error in the toner cartridge or fuser area
93
13.10, 13.11, 13.13 jam error in the output bin
97
13.14, 13.15 jam error in the duplexer
99
Resolving print quality problems
102
Introduction
102
Troubleshoot print quality
103
Troubleshoot image defects
109
Solve wired network problems
116
Introduction
116
Poor physical connection
116
The computer is unable to communicate with the printer
116
The printer is using incorrect link and duplex settings for the network
117
New software programs might be causing compatibility problems
117
The computer or workstation might be set up incorrectly
117
The printer is disabled, or other network settings are incorrect
117
Solve wireless network problems
117
Introduction
117
Wireless connectivity checklist
118
The printer does not print after the wireless configuration completes
118
The printer does not print, and the computer has a third-party firewall installed
118
The wireless connection does not work after moving the wireless router or printer
119
Cannot connect more computers to the wireless printer
119
The wireless printer loses communication when connected to a VPN
119
The network does not appear in the wireless networks list
119
The wireless network is not functioning
119
Perform a wireless network diagnostic test
120
Reduce interference on a wireless network
120
Service and support
121
HP limited warranty statement
121
UK, Ireland, and Malta
122
Austria, Belgium, Germany, and Luxemburg
123
Belgium, France, and Luxemburg
123
Italy
124
Spain
125
Denmark
125
Norway
125
Sweden
126
Portugal
126
Greece and Cyprus
126
Hungary
127
Czech Republic
127
Slovakia
127
Poland
128
Bulgaria
128
Romania
128
Belgium and the Netherlands
129
Finland
129
Slovenia
129
Croatia
130
Latvia
130
Lithuania
130
Estonia
130
Russia
131
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
131
Long life consumable and maintenance kit limited warranty statement
131
Dynamic Security Enabled Printers
132
HPÂ policy on non-HPÂ supplies
132
HPÂ anticounterfeit Web site
132
Data stored on the toner cartridge
133
End User License Agreement
133
Customer self-repair warranty service
137
Customer support
138
Environmental product stewardship program
139
Protecting the environment
139
Ozone production
139
Power consumption
139
Toner consumption
139
Paper use
140
Plastics
140
HPÂ LaserJet print supplies
140
Paper
140
Material restrictions
140
Battery information
140
Disposal of waste equipment by users (EU, UK, and India)
141
Electronic hardware recycling
141
Brazil hardware recycling information
141
WEEE (Turkey)
142
Chemical substances
142
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
142
SEPA Ecolabel User Information (China)
142
The regulation of the implementation on China energy label for printer, fax, and copier
142
Restriction on Hazardous Substances statement (India)
143
Substances Table (China)
144
Material Safety Data Sheet (MSDS)
144
EPEAT
144
Substances Table (Taiwan)
145
For more information
145
Regulatory information
147
Regulatory statements
147
Regulatory model identification numbers
147
European Union & United Kingdom Regulatory Notice
147
FCC regulations
148
Canada - Industry Canada ICES-003 Compliance Statement
148
VCCI statement (Japan)
148
Power cord instructions
148
Power cord statement (Japan)
149
Laser safety
149
Laser statement for Finland
149
Nordic Statements (Denmark, Finland, Norway, Sweden)
150
GS statement (Germany)
150
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
151
Taiwan BSMI USB Port (Walk-up) statement
151
Product stability
151
Wireless statements
152
European regulatory notice
152
Belarus
152
FCC compliance statementâUnited States
152
Australia statement
153
Brazil: (Portuguese)
153
Canadian statements
153
Products with 5 GHz Operation Industry of Canada
153
Exposure to Radio Frequency Radiation (Canada)
153
European Regulatory Notice
154
China CMIIT Wireless Statement
154
Notice for use in Japan
154
Notice for use in Russia
154
Mexico statement
154
Taiwan statement
154
Taiwan NCC statement
154
Korean statement
155
Thailand Wireless Statement
155
RFID/NFC Statement
155
China Short Range Device Statement
155
Index
156
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