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Rename the printer on a network.......................................................................................................................................................................53
Manually configure IPv4 TCP/IP parameters from the control panel........................................................................................54
Link speed and duplex settings............................................................................................................................................................................54
Printer security features ......................................................................................................................................................................................................55
Introduction.........................................................................................................................................................................................................................55
Assign or change the system password using the Embedded Web Server.......................................................................55
Energy-conservation settings..........................................................................................................................................................................................56
Introduction.........................................................................................................................................................................................................................56
Print with EconoMode .................................................................................................................................................................................................56
Set the Sleep Delay (Min.) setting........................................................................................................................................................................57
Set the Shutdown after Sleep (Hr.) setting....................................................................................................................................................57
Set the Disable Shutdown setting.......................................................................................................................................................................57
HP Web Jetadmin.......................................................................................................................................................................................................................58
Dynamic Security Enabled Printers .............................................................................................................................................................................58
Update the firmware................................................................................................................................................................................................................58
Method one: Update the firmware using the control panel .............................................................................................................58
Method two: Update the firmware using the HP Printer Update utility....................................................................................59
6 Solve problems..................................................................................................................................................................................................................................60
Customer support.....................................................................................................................................................................................................................60
Restore the factory-set defaults.....................................................................................................................................................................................60
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel........................................61
Change the “Very Low” settings ...........................................................................................................................................................................61
Order supplies ..................................................................................................................................................................................................................62
Printer does not pick up paper or misfeeds...........................................................................................................................................................62
Introduction.........................................................................................................................................................................................................................62
The printer does not pick up paper....................................................................................................................................................................62
The printer picks up multiple sheets of paper...........................................................................................................................................64
Clear paper jams........................................................................................................................................................................................................................66
Experiencing frequent or recurring paper jams?.....................................................................................................................................67
Paper jam locations.......................................................................................................................................................................................................67
13.02 jam error tray 1.....................................................................................................................................................................................................68
13.03 jam error tray 2.....................................................................................................................................................................................................73
13.04 jam error tray 3.................................................................................................................................................................................................... 79
13.08, 13.09 jam error in the toner cartridge or fuser area...............................................................................................................84
13.10, 13.11, 13.13 jam error in the output bin ...................................................................................................................................................88
13.14, 13.15 jam error in the duplexer...................................................................................................................................................................90
Resolving print quality problems....................................................................................................................................................................................93
Introduction.........................................................................................................................................................................................................................93
Troubleshoot print quality.........................................................................................................................................................................................94
Troubleshoot image defects.................................................................................................................................................................................100
Solve wired network problems........................................................................................................................................................................................107
Introduction........................................................................................................................................................................................................................107
Poor physical connection........................................................................................................................................................................................107
The computer is unable to communicate with the printer ..............................................................................................................107
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