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Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-
authorized service or support provider. When ordering, one of the following will be needed: part number,
serial number (found on back of printer), product number, or printer name.
● Parts listed as Mandatory self-replacement are to be installed by the customer unless the customer
is willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-
depot support is not provided under the HP printer warranty.
● Parts listed as Optional self-replacement can be installed by HP service personnel at your request
for no additional charge during the printer warranty period.
Table 3-5 Customer self-repair (CSR) parts
Item Description Self-replacement
options
Part number
250-sheet paper input tray Replacement cassette for Tray 2 Mandatory RM2-5392-000CN
HP LaserJet 1 x 550 Paper Feeder 550-sheet paper feeder (optional
Tray 3)
Mandatory D9P29A
Configure the HP toner-cartridge-protection supply settings
A network administrator can configure the toner-cartridge-protection settings using the printer control
panel or the HP Embedded Web Server (EWS).
Introduction
Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer
and protect the cartridges that are installed from theft.
● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing
only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the
best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge,
the printer control panel displays a message that the cartridge is unauthorized and it provides
information explaining how to proceed.
● Cartridge Protection: This feature permanently associates toner cartridges with a specific printer,
or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your
investment. When this feature is enabled, if someone attempts to transfer a protected cartridge
from the original printer into an unauthorized printer, that printer will not print with the protected
cartridge. The printer control panel displays a message that the cartridge is protected, and it
provides information explaining how to proceed.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges
installed in the printer are automatically and
permanently
protected. To avoid protecting a new
cartridge, disable the feature
before
installing the new cartridge.
Turning the feature off does not turn off protection for cartridges that are currently installed.
Both features are off by default. Follow these procedures to enable or disable them.
Enable or disable the Cartridge Policy feature
The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web
Server (EWS).
26 Chapter 3 Supplies, accessories, and parts
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