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Canon GX2020 User Manual
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Canon GX2020 Maxify – Wireless Home And Office All-in-one Printer With Megatank Technology
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Appendix
Symbols Used In This Document
Trademarks And Licenses
Trademarks
Licenses
Main Components And Their Use
Main Components
Front View
Rear View
Inside View
Operation Panel
Using Touch Screen
Entering Numbers, Letters, And Symbols
Power Supply
Turning The Printer On And Off
Loading Paper
Loading Plain Paper
Loading Photo Paper
Loading Envelopes
Loading Originals
Where To Load Originals
Loading Originals On Platen
Loading Documents In The ADF (Auto Document Feeder)
Loading Based On Use
Supported Originals
Refilling Ink Tanks
Refilling Ink Tanks
Checking Ink Level
Restrictions
Network Connection Tips (Windows/macOS)
Detect Same Printer Name
Switching Printer's Connection To Network Or Devices
WiFi Connection Assistant (Windows)
WiFi Connection Assistant
Starting Up WiFi Connection Assistant
Diagnosing And Repairing Network Settings
Performing/Changing Network Settings
Canon WiFi Connection Assistant Screen
Performing Network Settings
List Of Models Which Does Not Support Diagnosis And Repair Function
List Of Models Which Does Not Support IPv6 Configuration Via USB Connection
WiFi Connection Assistant (macOS)
WiFi Connection Assistant
Starting Up WiFi Connection Assistant
Diagnosing And Repairing Network Settings
List Of Models Which Does Not Support Diagnosis And Repair Function
Performing Maintenance Functions From The Printer
Maintenance Procedure
Printing The Nozzle Check Pattern
Examining The Nozzle Check Pattern
Cleaning The Print Head
Deep Print Head Cleaning
Aligning The Print Head
Aligning The Print Head Manually
Performing Maintenance Functions From Your Computer (macOS)
Opening Remote UI For Maintenance
Cleaning The Print Heads
Adjusting Print Head Position
Cleaning
Cleaning Paper Feed Rollers
Cleaning Inside The Printer (Bottom Plate Cleaning)
Replacing The Maintenance Cartridge
Replacing The Maintenance Cartridge
Checking Maintenance Cartridge Status On Touch Screen
Changing Settings
Changing Printer Settings From Your Computer (Windows)
Changing The Print Options
Changing The Printer Operation Mode
Changing Printer Settings From Your Computer (macOS)
Managing The Printer Power
Changing The Printer Operation Mode
Changing Settings From Operation Panel
Changing Settings From Operation Panel
Setting Items On Operation Panel
Security Settings
Fax Settings
Print Settings
LAN Settings
Other Printer Settings
Rearrange Home Screen Icons
Language Selection
Firmware Update
Administrator Password Settings
User Management Settings
Reset Settings
Feed Settings
Web Service Setup
ECO Settings
Quiet Setting
System Information
Job Management
Registering Favorite Settings (My Presets)
Checking The Total Number Of Uses Of Printer
Basic Information
Safety
Safety Precautions
Regulatory Information
WEE
Handling Precautions
Legal Restrictions On Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, Or Disposing Of The Printer
Keeping Print Quality High
Ink Tips
Specifications
Product Specifications
Supported Paper Sizes And Weights
Paper Load Limit
Supported Media Types
Unsupported Media Types
Handling Paper
Economy Mode
Printing
Printing Photos And Documents
Printing From Computer
Printing From Application Software (Windows Printer Driver)
Printing From Application Software (macOS AirPrint)
Printing Using Canon Application Software
Printing From Smartphone/Tablet
Printing Hagaki And Envelopes
Printing On Postcards
Printing On Postcards
Setting Up Envelope Printing
Other Various Printing Features
Paper Settings
Copying
Making Copies
Setting Items For Copying
Scanning
Scanning And Saving To A Computer
Scanning In Windows
Scanning According To Item Type Or Purpose (Scan Utility)
Scanning Using Application Software (ScanGear)
Scanning Tips
Scanning In MacOS
Scanning According To Item Type Or Purpose (IJ Scan Utility Lite)
Scanning Tips
Attaching Scanned Images To EMAIL To Send
Saving Scanned Images To Cloud Storage Folders
Faxing
Preparing For Faxing
Connecting Telephone Line
Setting Telephone Line Type
Setting Receive Mode
Setting Sender Information
Sending Faxes
Registering Recipients
Registering Recipients Using Operation Panel Of Printer
Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (macOS)
Sending Faxes Using Operation Panel Of Printer
Sending Faxes From Computer (Windows)
Sending Faxes From Computer (macOS)
Receiving Faxes
Receiving Faxes
Changing Paper Settings
Memory Reception
Other Useful Fax Functions
Document Stored In Printer's Memory
Printing Document In Printer's Memory
Deleting Document In Printer's Memory
Forwarding Document In Printer's Memory To Shared Folder On Computer
Frequently Asked Questions
Network FAQ
Network Communication Problems
Cannot Find Printer On Network (Windows/macOS)
Cannot Find Printer On Network
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB).
Wireless Router Problems
Network Key (Password) Unknown
Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Printer Settings/Smartphone/Tablet Troubles For Network
Solve Network Troubles With The Printer's Diagnostic Functions
Checking Network Information Of Printer
Printing Network Settings
Restoring Printer's LAN Settings To Defaults
Default Network Settings
Connecting With Wireless Direct
Problems While Printing (Scanning) From Smartphone/Tablet
Cannot Print (Scan) From Smartphone/Tablet
Printing Problems
Printer Does Not Print
Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
Resolving Print Quality Problems
Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks
Printed In Black And White
Lines Are Misaligned/Distorted
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl
Images Incomplete/Cannot Complete Printing
Lines Incomplete Or Missing (Windows)
Back Of Paper Is Smudged
Uneven Or Streaked Colors
Change To Offline (Windows)
Scanning Problems (Windows)
Scanning Problems
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Scanning Problems (macOS)
Scanning Problems
Scanner Does Not Work
Scanner Driver Does Not Start
Faxing Problems
Problems Sending Faxes
Cannot Send A Fax
Errors Often Occur When Send A Fax
Problems Receiving Faxes/Cannot Print A Fax
Cannot Print A Fax/"Fax Received.Saved In Memory." Appears
Telephone Problems
Cannot Dial
Telephone Disconnects During A Call
Poor Quality Fax Received
Mechanical Problems
Printer Does Not Turn On
Printer Turns Off Unexpectedly Or Repeatedly
USB Connection Problems
Wrong Language Appears In LCD
Installation And Download Problems
Failed To MP Drivers (Printer Driver) Installation (Windows)
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)
Updating MP Drivers (Printer Driver) In Network Environment (Windows)
Errors And Messages
When Error Occurred
Message Is Displayed
Repairing Your Printer
When Error Occurred
List Of Support Codes For Printer Errors
What To Do When Paper Is Jammed
Removing Jammed Paper Inside Printer
Removing Jammed Paper From Rear Side
1003
1200
1368
1496
1723
1724
1725
1726
1727
Cassette Is Not Installed (1876)
2110
2200
3252
4103
5100
5212
5213
6000
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Contents
Table of Contents
Search
Previous
Next
Troubleshooting
Bookmarks
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Problems Sending Faxes
Cannot Send a Fax
Errors Often Occur When Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by
Entering Numbers
617
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File type: PDF
File name: 51361953_6171c002.pdf
File size: 5.99 MB
File Language: English
Pages: 690
Author: Canon
File created: 2023-10-27
Published: 2024-01-08
Updated: 2024-01-11
Verified by
Mozell Leffler
on 2024-01-11
Download File
Table of Contents
×
Appendix
13
Symbols Used In This Document
14
Trademarks And Licenses
15
Trademarks
16
Licenses
17
Main Components And Their Use
43
Main Components
44
Front View
45
Rear View
48
Inside View
49
Operation Panel
50
Using Touch Screen
51
Entering Numbers, Letters, And Symbols
55
Power Supply
57
Turning The Printer On And Off
58
Loading Paper
60
Loading Plain Paper
61
Loading Photo Paper
67
Loading Envelopes
72
Loading Originals
77
Where To Load Originals
78
Loading Originals On Platen
80
Loading Documents In The ADF (Auto Document Feeder)
82
Loading Based On Use
84
Supported Originals
87
Refilling Ink Tanks
89
Refilling Ink Tanks
90
Checking Ink Level
95
Restrictions
96
Network Connection Tips (Windows/macOS)
98
Detect Same Printer Name
99
Switching Printer's Connection To Network Or Devices
100
WiFi Connection Assistant (Windows)
102
WiFi Connection Assistant
103
Starting Up WiFi Connection Assistant
104
Diagnosing And Repairing Network Settings
105
Performing/Changing Network Settings
106
Canon WiFi Connection Assistant Screen
107
Performing Network Settings
111
List Of Models Which Does Not Support Diagnosis And Repair Function
121
List Of Models Which Does Not Support IPv6 Configuration Via USB Connection
122
WiFi Connection Assistant (macOS)
124
WiFi Connection Assistant
125
Starting Up WiFi Connection Assistant
126
Diagnosing And Repairing Network Settings
127
List Of Models Which Does Not Support Diagnosis And Repair Function
128
Performing Maintenance Functions From The Printer
129
Maintenance Procedure
130
Printing The Nozzle Check Pattern
132
Examining The Nozzle Check Pattern
133
Cleaning The Print Head
135
Deep Print Head Cleaning
137
Aligning The Print Head
139
Aligning The Print Head Manually
141
Performing Maintenance Functions From Your Computer (macOS)
144
Opening Remote UI For Maintenance
145
Cleaning The Print Heads
146
Adjusting Print Head Position
148
Cleaning
149
Cleaning Paper Feed Rollers
150
Cleaning Inside The Printer (Bottom Plate Cleaning)
152
Replacing The Maintenance Cartridge
155
Replacing The Maintenance Cartridge
156
Checking Maintenance Cartridge Status On Touch Screen
161
Changing Settings
162
Changing Printer Settings From Your Computer (Windows)
163
Changing The Print Options
164
Changing The Printer Operation Mode
165
Changing Printer Settings From Your Computer (macOS)
166
Managing The Printer Power
167
Changing The Printer Operation Mode
168
Changing Settings From Operation Panel
169
Changing Settings From Operation Panel
170
Setting Items On Operation Panel
172
Security Settings
173
Fax Settings
174
Print Settings
179
LAN Settings
181
Other Printer Settings
187
Rearrange Home Screen Icons
190
Language Selection
191
Firmware Update
192
Administrator Password Settings
193
User Management Settings
195
Reset Settings
196
Feed Settings
198
Web Service Setup
199
ECO Settings
200
Quiet Setting
202
System Information
204
Job Management
205
Registering Favorite Settings (My Presets)
206
Checking The Total Number Of Uses Of Printer
209
Basic Information
210
Safety
211
Safety Precautions
212
Regulatory Information
216
WEE
219
Handling Precautions
233
Legal Restrictions On Scanning/Copying
234
Printer Handling Precautions
235
Transporting Your Printer
236
When Repairing, Lending, Or Disposing Of The Printer
240
Keeping Print Quality High
241
Ink Tips
242
Specifications
243
Product Specifications
244
Supported Paper Sizes And Weights
248
Paper Load Limit
250
Supported Media Types
252
Unsupported Media Types
254
Handling Paper
255
Economy Mode
256
Printing
257
Printing Photos And Documents
258
Printing From Computer
259
Printing From Application Software (Windows Printer Driver)
260
Printing From Application Software (macOS AirPrint)
332
Printing Using Canon Application Software
342
Printing From Smartphone/Tablet
343
Printing Hagaki And Envelopes
344
Printing On Postcards
276
Printing On Postcards
336
Setting Up Envelope Printing
277
Other Various Printing Features
348
Paper Settings
349
Copying
352
Making Copies
353
Setting Items For Copying
356
Scanning
359
Scanning And Saving To A Computer
360
Scanning In Windows
361
Scanning According To Item Type Or Purpose (Scan Utility)
362
Scanning Using Application Software (ScanGear)
371
Scanning Tips
395
Scanning In MacOS
401
Scanning According To Item Type Or Purpose (IJ Scan Utility Lite)
402
Scanning Tips
407
Attaching Scanned Images To EMAIL To Send
411
Saving Scanned Images To Cloud Storage Folders
412
Faxing
413
Preparing For Faxing
414
Connecting Telephone Line
415
Setting Telephone Line Type
419
Setting Receive Mode
422
Setting Sender Information
427
Sending Faxes
434
Registering Recipients
435
Registering Recipients Using Operation Panel Of Printer
436
Registering Recipients Using Speed Dial Utility2 (Windows)
449
Registering Recipients Using Speed Dial Utility2 (macOS)
462
Sending Faxes Using Operation Panel Of Printer
475
Sending Faxes From Computer (Windows)
484
Sending Faxes From Computer (macOS)
502
Receiving Faxes
508
Receiving Faxes
509
Changing Paper Settings
514
Memory Reception
516
Other Useful Fax Functions
518
Document Stored In Printer's Memory
519
Printing Document In Printer's Memory
521
Deleting Document In Printer's Memory
523
Forwarding Document In Printer's Memory To Shared Folder On Computer
525
Frequently Asked Questions
528
Network FAQ
532
Network Communication Problems
535
Cannot Find Printer On Network (Windows/macOS)
536
Cannot Find Printer On Network
537
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB).
542
Wireless Router Problems
544
Network Key (Password) Unknown
545
Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
547
Printer Settings/Smartphone/Tablet Troubles For Network
549
Solve Network Troubles With The Printer's Diagnostic Functions
550
Checking Network Information Of Printer
558
Printing Network Settings
561
Restoring Printer's LAN Settings To Defaults
571
Default Network Settings
572
Connecting With Wireless Direct
574
Problems While Printing (Scanning) From Smartphone/Tablet
579
Cannot Print (Scan) From Smartphone/Tablet
580
Printing Problems
584
Printer Does Not Print
585
Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
588
Resolving Print Quality Problems
590
Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks
593
Printed In Black And White
596
Lines Are Misaligned/Distorted
597
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl
598
Images Incomplete/Cannot Complete Printing
602
Lines Incomplete Or Missing (Windows)
603
Back Of Paper Is Smudged
604
Uneven Or Streaked Colors
605
Change To Offline (Windows)
606
Scanning Problems (Windows)
608
Scanning Problems
609
Scanner Does Not Work
610
ScanGear (Scanner Driver) Does Not Start
611
Scanning Problems (macOS)
612
Scanning Problems
613
Scanner Does Not Work
614
Scanner Driver Does Not Start
615
Faxing Problems
616
Problems Sending Faxes
617
Cannot Send A Fax
618
Errors Often Occur When Send A Fax
620
Problems Receiving Faxes/Cannot Print A Fax
621
Cannot Print A Fax/"Fax Received.Saved In Memory." Appears
622
Telephone Problems
623
Cannot Dial
624
Telephone Disconnects During A Call
625
Poor Quality Fax Received
626
Mechanical Problems
627
Printer Does Not Turn On
628
Printer Turns Off Unexpectedly Or Repeatedly
629
USB Connection Problems
630
Wrong Language Appears In LCD
632
Installation And Download Problems
633
Failed To MP Drivers (Printer Driver) Installation (Windows)
634
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)
542
Updating MP Drivers (Printer Driver) In Network Environment (Windows)
637
Errors And Messages
638
When Error Occurred
639
Message Is Displayed
641
Repairing Your Printer
644
When Error Occurred
639
List Of Support Codes For Printer Errors
651
What To Do When Paper Is Jammed
653
Removing Jammed Paper Inside Printer
656
Removing Jammed Paper From Rear Side
660
1003
665
1200
666
1368
667
1496
668
1723
669
1724
670
1725
671
1726
672
1727
673
Cassette Is Not Installed (1876)
674
2110
675
2200
681
3252
682
4103
683
5100
684
5212
685
5213
686
6000
687
Search:
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