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Remote recordings
When you move hardware to another recording server, the system cancels ongoing or scheduled retrievals
from interconnected sites or edge storages on cameras. The recordings are not deleted, but the data is not
retrieved and saved in the databases as expected. You receive a warning if this is the case. For the XProtect
Smart Client user, who has started a retrieval when you initiate moving the hardware, the retrieval fails. The
XProtect Smart Client user is notified and can try again later.
If someone has moved hardware on a remote site, you must manually synchronize the central site with the
Update hardware option to reflect the new configuration of the remote site. If you do not synchronize, the
moved cameras remain disconnected on the central site.
Move hardware (wizard)
To move hardware from one recording server to another, run the Move hardware wizard. The wizard takes
you through the necessary steps to complete a move for one or more hardware devices.
Requirements
Before you start the wizard:
l
Make sure that the new recording server can access the physical camera via the network
l
Install a recording server that you want to move hardware to (see Installing through Download
Manager (explained) on page 156 or Install a recording server silently on page 165)
l
Install the same device pack versions on the new recording server that you run on the existing server
(see Device drivers (explained) on page 137)
To run the wizard:
1. In the Site Navigation pane, select Recording Servers.
2. In the Overview pane, right-click the recording server you want to move hardware from or right-click a
specific hardware device.
3. Select Move Hardware.
If the recording server that you move hardware from is disconnected, an error
message appears. You should only choose to move hardware from a
disconnected recording server if you are sure that it will never come online again.
If you move hardware anyway and the server comes back online, you risk an
unexpected behavior from the system due to having the same hardware running
on two recording servers for a period. Possible issues are, for example, license
errors or events that are not sent to the correct recording server.
4. If you started the wizard from the recording server level, the Select the hardware you want to move
page appears. Select the hardware devices you want to move.
Administrator manual | XProtect® VMS 2023 R1
325 | Maintenance
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