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Fix Wi-Fi Direct connection
1. Make sure that Wi-Fi Direct is on. If it is o, press and hold (the Information button) for at least
three seconds to turn on all the button lights, and then press and hold , , and together.
2. From your wireless computer or mobile device, search for and connect to the Wi-Fi Direct name of your
printer.
If you are using a mobile device that does not support Wi-Fi Direct, make sure you have installed a
compatible printing app. For more information, visit the HP Mobile Printing website at www.hp.com/go/
mobileprinting. If a local version of this website is not available in your country/region or language, you
might be directed to the HP Mobile Printing website in another country/region or language.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. If the Wi-Fi Direct connection security for the printer is set to Manual, do one of the following to connect
to the printer.
● Make sure to enter the correct Wi-Fi Direct password or PIN code when prompted.
● If (the Information button) is blinking white on the printer control panel, make sure to press it
within 30 seconds to conrm the connection.
4. Make sure that the number of Wi-Fi Direct connections has not reached the maximum of ve devices.
Printer hardware issues
Close the ink door
● The ink door must be closed to begin printing.
The printer shuts down unexpectedly
● Check the power and power connections.
● Make sure the power cord of the printer is connected rmly to a functioning power outlet.
NOTE: When Auto-O is enabled, the printer will automatically turn o after two hours of inactivity to help
reduce energy use. For more information, see Auto-O .
ENWW Get help in this guide 75
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