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SDS5000X Series Digital Oscilloscope User Manual
14 / 2 3 6 W W W. S I G L E N T. C O M
3 First steps
3.1 Delivery Checklist
First, verify that all items listed on the packing list have been delivered. If you
note any omissions or damage, please contact your nearest SIGLENT
customer service center or distributor as soon as possible. If you fail to
contact us immediately in case of omission or damage, we will not be
responsible for replacement.
3.2 Quality Assurance
The oscilloscope has a 3-year warranty (1-year warranty for probe
attachments) from the date of shipment, during normal use and operation.
SIGLENT can repair or replace any product that is returned to the authorized
service center during the warranty period. We must first examine the product
to make sure that the defect is caused by the process or material, not by
abuse, negligence, accident, abnormal conditions or operation.
SIGLENT shall not be responsible for any defect, damage, or failure caused by
any of the following:
a) Attempted repairs or installations by personnel other than SIGLENT.
b) Connection to incompatible devices/incorrect connection.
c) For any damage or malfunction caused by the use of non-SIGLENT
supplies. Furthermore, SIGLENT shall not be obligated to service a
product that has been modified. Spare, replacement parts, and
repairs have a 90-day warranty.
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