Loading ...
Loading ...
Loading ...
89
13.2.5.1 Select “Adopted Answers”
Members should select one Adopted Answer from responses on the “My Messages”
screen before closing a question. Community members who provided the Adopted
Answer are rewarded with scores for their contribution.
About Adopted Answer:
Only one answer can be selected as “Adopted Answer”.
Only the MaxiFix member who asked the questions can rate the “Answer”.
13.2.5.2 Close a Question
When a repair question that you've posted to the community is resolved, you are
encouraged to write down the case as a way to share a good information within the
community. This will help the other MaxiFix members.
To close a question, you need to select the question’s response message from the
message list on “My Messages” screen first, then tap “Adopted Answer” and select
“Close Question”. Tap the “Cancel” button to cancel your submission and return to My
Messages screen. It is strongly recommended that you share your repair solutions before
closing a question. Your question will be converted to a MaxiFix Community Tip after
closing.
13.2.5.3 Score Rewarding System
A score of 4 is awarded if your answer is selected as the “Adopted Answer”.
A score of 3 is awarded when you close a question.
A score of 2 is awarded if your closed question is marked as "Adopted!" by no less
than 20 community members.
A score of 1 is awarded if your answer is selected as the "Adopted Answer" for a
closed question that is marked as "Adopted!" by no less than 20 community
members.
A score of 1 is awarded to each of the first three respondents.
Support
Support, the last option on the Navigation Menu at the bottom of the screen, opens a
screen that provides two ways to gain support from MaxiFix:
A message form to contact the MaxiFix administrator.
Frequently Asked Questions (FAQ) section that answers the community’s most
frequently asked questions.
If you wish to contact the administrator of this site please use the contact form. Select
“Support” from the Navigation Menu to open the comment window. To allow the
administrator to respond to your question or issue, the following information should be
provided:
Your name
Loading ...
Loading ...
Loading ...