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screen.
3. On the Ask screen find Ask for Help and complete the section to ask a question.
The Ask screen has 4 sections:
Subject — enter a brief subject for the question.
My Question — ask a clear and concise question that you want to ask the
community. Be sure to be descriptive and concise when asking your question.
Problem Description — describe how the vehicle is behaving.
Repair History — include any previous diagnostics tests that you performed,
including the results of the tests. Also list any parts that were replaced during
previous diagnostics work.
Tap the Cancel button to cancel your question and return to the Ask screen.
Tap the Submit button to post your question to the community.
Tap the Attach File button to include images or reference files with your question.
Select one answer from the responses and then close the question. For details, please
refer to My Messages section.
My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the screen, opens
your personal MaxiFix screen. To access the features on My MaxiFix screen you can
select from the following tabs:
My Questions — opens a list with links to the opened questions that you have
posted to the community.
My Cases — opens a list with links to the closed questions and tips that you have
contributed to the community.
Marked Posts — opens a list with links to Tips and discussions that you are actively
participating in.
My Profile — allows you to view your Autel account information including: your Autel
ID, personal information, MaxiFix score, phone number and register time, and add
an avatar image.
Vehicle Preference — used to set up a list of preferred vehicles. The preferred list
allows you to limit the choices that display on the “Select Vehicle” list to specific
years, and makes. Click “Set Year” or “Set Make” to set your preferred models. The
preferred makes will also be displayed in the “Filter” options on the Home screen.
Share a Tip — allows you to share your personal repair experience with the
community.
Tap My MaxiFix on the Navigation Menu at the bottom of the screen, to display all
questions and tips that you have contributed to the community.
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