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Support Screen Layout
The Support application screen is navigated with four simple buttons on the top
navigation bar, operation of each is described below in turn from left to right:
Home Button — returns to the MaxiCOM Job Menu.
Back — press to return to the previous screen.
Forward — press to advance one screen at a time until the last screen visited is
displayed.
Refresh — reload and update the screen.
Figure 10-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu; select a heading from the main menu to its corresponding
functions on the right.
My Account
The My Account screen displays the comprehensive information of the user and the
product including the user, device, update and service information, synchronized with the
registered account.
Personal Info
The User Info and Device Info are both included under the Personal Info section.
User Info — displays detailed information of your registered on-line Autel account,
such as your Autel ID, Name, Address and other contact information.
Device Info — displays the registered product information, including the Serial
Number, Registration Date, Expire Date, and Warranty Period.
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